Reservations Agent

Company Description

Expand Hotels, a unit of Dhani Corporation, is a hotel marketing and revenue management firm that offers online marketing, e-distribution, revenue management, and brand-building solutions to various categories of hotels in the travel and tourism industry. With expertise in marketing budget hotels, boutique hotels, heritage properties, and resorts, Expand Hotels focuses on generating maximum revenue and building strong brands for its clients. Operating since 2014, the company has expanded its services across India, with a strong presence in Rajasthan.

Role Description

This is a full-time on-site role for a Reservations Agent at Expand Hotels located in Jaipur. The Reservations Agent will be responsible for handling phone etiquette, managing reservations, providing exceptional customer service, effective communication, and performing receptionist duties.

Qualifications
• Good communication skills with Hindi English both (read, write, and verbal)
• Ability to understand basic mathematical calculations (commercial calculations)
• Convincing skills
• Well-versed in computer operations and internet browsing
• Problem-solving approach
• Team Player
• Ready to learn new things and concepts Read more