Rescue Coordinator and Customer Service Representatives

Do you have a passion for helping injured Australian Wildlife? Are you good with people?

4Mile has teamed up with a respected organisation who have been rescuing and caring for native animals for over 30 years with a mission to actively rehabilitate and preserve Australian wildlife and inspire others to do the same.

We are currently looking for multiple rescue coordinators/customer service representatives to join our team based in our North Strathfield call centre which operates from 6am to +pm Monday to Friday and 7am to +pm during weekends. You will oversee basic enquires, registering, updating, and following up cases under the guidance of your Team Leader.

We are looking for candidates with the following:

A strong customer focus and general knowledge about Australian Wildlife – do you know the difference between a microbat and a flying fox?
A genuine desire to help the community and make a difference every day
Have a pleasant manner and can-do attitude
Ability to identify and escalate priority issues and exceptional problem-solving skills
Sound written and verbal communication skills
Must be computer savvy with the confidence of using multiple software platforms
Attention to detail making certain on capturing accurate data and providing accurate information to stakeholders
Benefits of working at 4Mile:

A competitive hourly rate + superannuation + sign up bonus
Comprehensive and ongoing training and development support
Work/life balance and flexibility
An opportunity to work in a friendly and inclusive work environment
Great location – close to public transport
Let us make a difference and save the Australian Wildlife together!
Apply Now. Our recruitment team will be reviewing every resume we receive, and only shortlisted applicants may be contacted.

P: 1300 625 702

E: hr@4Mile.com.au

W: www.4Mile.com.au Read more