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Remote Patient Monitoring- Care Coordinator
Jobs
#488966
Full Time
Job Description
Experience: 0 - 2 years’
Salary: Not Disclosed
Work Location: Remote/ Ahmedabad
Hiring office located in Surat, Gujarat
Education:
➢ Pharm D
➢ M. Pharmacy (Pharmacology)
JOB DESCRIPTION:
• Care Coordinators assist patients with managing their overall health by daily monitoring and calls. You will have an assigned group of patients to follow up with monthly via phone.
• Conversations include: reviewing patient recorded daily vital readings, educating patients on improving diagnosed diseases and assisting patients to supporting the plan of care established by their provider.
• Verify and record the patient’s demographics, medical issues, medications, and risk management factors to create a clinical summary using specialized medical software.
• Handle potentially difficult conversations calmly and professionally.
• Participate in individual & Group projects as directed by management.
• Strong communication skills – ability to engage patient in conversation, motivate patient to follow the care plan.
• Make a positive impression with the patients through every interaction, contributing to positive attitude with team and individual goals.
• Immediate joiners preferred.
Industry Type: BPO/ Healthcare Domain
Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Employment Type: Full Time, WFH/WFO(Ahmedabad).
Shift: US Shift (7:30 PM or 4:30 AM IST)
E. HR@excellencembs.com
M. ++1-75750-02131 / ++1-+0332-+3373
Salary: Not Disclosed
Work Location: Remote/ Ahmedabad
Hiring office located in Surat, Gujarat
Education:
➢ Pharm D
➢ M. Pharmacy (Pharmacology)
JOB DESCRIPTION:
• Care Coordinators assist patients with managing their overall health by daily monitoring and calls. You will have an assigned group of patients to follow up with monthly via phone.
• Conversations include: reviewing patient recorded daily vital readings, educating patients on improving diagnosed diseases and assisting patients to supporting the plan of care established by their provider.
• Verify and record the patient’s demographics, medical issues, medications, and risk management factors to create a clinical summary using specialized medical software.
• Handle potentially difficult conversations calmly and professionally.
• Participate in individual & Group projects as directed by management.
• Strong communication skills – ability to engage patient in conversation, motivate patient to follow the care plan.
• Make a positive impression with the patients through every interaction, contributing to positive attitude with team and individual goals.
• Immediate joiners preferred.
Industry Type: BPO/ Healthcare Domain
Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Employment Type: Full Time, WFH/WFO(Ahmedabad).
Shift: US Shift (7:30 PM or 4:30 AM IST)
E. HR@excellencembs.com
M. ++1-75750-02131 / ++1-+0332-+3373
