JOB ROLE : .Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance. .Speed and efficiency of service given .Sales targets for banks and investment products. .Going beyond the professional need of the customer by providing other products. Enhancement of customer value .Cross-sale of asset products .Back-up to relationship managers holding HNI relationship .Customer acquisition through referrals JOB REQUIREMENT: .Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew .Thorough understanding of banking .Customer Retention Cost Efficiency Through Process
