Role Responsibilities:
D-MAT account opening,
Handle customer service
Handle grievances,
· Speed and efficiency of service given
· Going beyond the professional need of the customer by providing other products
Enhancement of customer value
· Cross-sale of asset products
· Back-up to relationship managers holding HNI relationship
· Customer acquisition through referrals
JOB REQUIREMENT:
· Equal blend of service and sales orientation
In absence of equality, prefer sales orientation as a skew· Thorough understanding of demat/equity trading
· Customer acquisition through referrals
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