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Registry Officer Full-time Permanent

Acton, Australian Capital Territory
Customer Support / TeleCaller
#707419
Remote / WFH

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Acton ACT

50 km


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Justice and Community Safety



Closes: 21 April 2026
Classification: Administrative Services Officer Class 3
Salary: $78,755 - $84,284 plus superannuation
Position No: 42390, Several
Directorate: Justice and Community Safety
Advertised (Gazettal date): 07 April 2026
Contact Officer: Daniel Laundess on Daniel.Laundess@act.gov.au or (02) 6207 5770


Details: Do you enjoy working in a fast-paced environment? Do you excel at processing high volumes of work with minimal errors?

Do you work well with others?

If so, the ACT Civil and Administrative Tribunal (ACAT) is looking for you!

The ACAT registry is a dynamic and unique work setting, delivering high quality services to tribunal users. Our registry teams provide a high level of support and assistance to tribunal members, and enable quick, simple, and inexpensive access to justice through the provision of effective administrative services.

ACAT is currently recruiting for Registry Officers to join our team. These positions provide an excellent entry point for people seeking a career in the administration of justice and who have the desire to develop and continuously improve. You will work in a team made up of proactive and resilient people, who are passionate about delivering client service and leaving a positive mark on their colleagues.

We are looking for individuals who feel at home in a team environment, who are self-driven and keen to learn. We are looking for people who have strong attention to detail and will undertake processing work in a thorough and efficient manner.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Unfortunately, due to operational requirements, working from home is not an option in this role, however we are happy to work with you on things like flexible hours or part-time arrangements.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/ Other Requirements:

Computer literacy skills are relevant to this role as you will be responsible for using a case management system, IT systems, email and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.
Note: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Due to the operational requirements, hybrid working arrangements are not suitable for this position.

How to Apply: You will need to provide:

A written response of no more than two (2) pages, outlining why you are the best candidate for the position and, with examples, tell us how you meet the three behavioural capabilities outlined in the Position Description.
A current curriculum vitae.
Details of two referees (one of which must be your current supervisor/manager).
Applications should be submitted .

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

#LI-DNI
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