Regional Product Manager
Job Description
1. Financial Parameters: -Achievement of: A) Income ObjectiveB) CASA Value AchievementC) Key ObjectivesTo guide in formulating effective strategy to achieve Income Objective through provision of insights at branch/cluster/zone and overall regional level, for better understanding of stakeholders about goals and way to achieve the same. Updates sent on weekly/monthly basis at Region/zone levels.2. Non-Financial Parameters% Resources: A) Meeting Income PlansB) Meeting Visit BenchmarkInteract with BMs/CHs/ZHs for feedback on progress on Income Objective and number of resources meeting/not meeting Income plans.Similarly, tracking Customer Engagement Process in order to track number of resources meeting/not meeting Visit Benchmarks.Updates on Exceptions sent on weekly/monthly basis at branch/cluster and zone levels.3. Channel EngagementInteraction with BBHs/ZHs/Circle Heads for feedback on improvement on A. IncomeB. Portfolio HygieneC. Customer EngagementIdentification of focus resources (portfolios not meeting benchmark continually) and guiding them through focused monitoring of performance and action plan through Weekly/Monthly interactions and updates.Conducting Performance Reviews in BBH Regions/Zones/clusters and branches with the teams to identify present concerns and concretize action plans.Reviews to be held on monthly/quarterly basis through personal visits/VC/audio bridge.Conducting HNW/critical customer visit with branches to provide adequate support and assistance. 4. Central and Regional InitiativesMonitoring & driving Key Management Objectives / initiatives through release of weekly/monthly updates, discussing with underperforming resources/branches/clusters and zones on progress in specific central and regional initiatives e.g. Portfolio Quality, YTD Not Met Groups, Profiler Adequacy, etc. and also decide on action plans and share best practices of other units as well.Coordinate with various units such as Marketing, Analytics, IT, CPU etc. to drive various initiatives.
Skills
Sales and Influencing Skills
Banking Product & Process Knowledge
Planning and Organizing Skills
Communication
Knowledge of Competition & Current trends in financial Industry.
2.00-5.00 Years
