Receptionist/Office Administrator - Full Time
Job Description
Do all appliances is one of Melbourne leading Home appliances service company. We are looking for reliable, fast learning Receptionist/Office administrator with strong computer knowledge using Outlook to join our busy and dynamic office
Your main duties are:
Manage incoming service requests and allocate jobs efficiently
Coordinate and schedule service jobs, including allocating technicians based on availability, location, and skillset
Managing booking changes, cancellations, and rescheduling requests
Schedule and coordinate daily work for a team of technicians
Monitor job progress and adjust schedules as required
Ensure high levels of customer service and job turnaround
Support administrative tasks related to service operations
liaise with suppliers, contractors, and internal teams
Maintain accurate records and documentation within systems such as Intelogy Systems.
·Provide administrative and operational support the Service team
Assisting with reporting and general admin duties
Support & Coordinate Technicians
Answer calls and emails
Customer service
You need to:
Able to work independently
Have attention to details
Fast and efficient on calls and Emails.
Polite and able to deal with pressure on the phone
Have experience in customer service and Office administration.
Knowledge of Melbourne suburbs ·
·
Do All Appliances 34 Bignell rd Moorabbin Vic 3189.
Email : [email protected]
Job Types: Full-time, Fixed term
Pay: From $65,000.00 per year
Application Question(s):
Do you live in Melbourne south east suburbs ?
Experience:
MS Office: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Authorisation:
Australia (Required)
Work Location: In person
