Verified Job
Receptionist
Receptionist/Customer Service Officer
Receptionist
#43776
Remote / WFH
ASSESS Medical Group
Job Description
Company Description
MedHealth is a leading group of health, medical and employment brands focused on delivering better outcomes for individuals and organisations. ASSESS Medical Group provides independent medical and non-medical expert opinions to legal and insurance clients.
As part of the Client Services team, you’ll deliver a high-quality, client-focused experience by coordinating independent medical assessments and supporting consultants and clients throughout the process. You’ll also ensure visitors feel welcome and supported.
Job Description
Key Responsibilities
Coordinate bookings and manage consultant schedules to maximise appointment utilisation
Liaise with clients to deliver services in line with agreements and processes
Prepare and manage medical files for appointments
Provide administrative support to consultants
Respond to client enquiries (reports, invoicing, status updates)
Conduct outbound calls to promote services and increase referrals
Build and maintain strong relationships with clients and consultants
Support team activities, including reception duties as needed
Qualifications
About You
Positive, friendly and client-focused approach
Strong communication and organisational skills
Ability to work independently and in a team
Flexible, with strong prioritisation skills
Proficient in Microsoft Office
Experience in case management/medical reporting (desirable)
Additional Information
Why Join Us
Health, travel and lifestyle benefits
Paid parental leave, salary packaging & EAP
Referral bonuses
Ongoing training, mentorship & career progression within MedHealth
If you would like to have a confidential and informal chat with Cassie Butcher, our Talent Acquisition contact, please contact Cassie on 0437 079 112 or Cassie.Butcher@medhealth.com.au quoting REF9897S
You are welcome here.
Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Show more
MedHealth is a leading group of health, medical and employment brands focused on delivering better outcomes for individuals and organisations. ASSESS Medical Group provides independent medical and non-medical expert opinions to legal and insurance clients.
As part of the Client Services team, you’ll deliver a high-quality, client-focused experience by coordinating independent medical assessments and supporting consultants and clients throughout the process. You’ll also ensure visitors feel welcome and supported.
Job Description
Key Responsibilities
Coordinate bookings and manage consultant schedules to maximise appointment utilisation
Liaise with clients to deliver services in line with agreements and processes
Prepare and manage medical files for appointments
Provide administrative support to consultants
Respond to client enquiries (reports, invoicing, status updates)
Conduct outbound calls to promote services and increase referrals
Build and maintain strong relationships with clients and consultants
Support team activities, including reception duties as needed
Qualifications
About You
Positive, friendly and client-focused approach
Strong communication and organisational skills
Ability to work independently and in a team
Flexible, with strong prioritisation skills
Proficient in Microsoft Office
Experience in case management/medical reporting (desirable)
Additional Information
Why Join Us
Health, travel and lifestyle benefits
Paid parental leave, salary packaging & EAP
Referral bonuses
Ongoing training, mentorship & career progression within MedHealth
If you would like to have a confidential and informal chat with Cassie Butcher, our Talent Acquisition contact, please contact Cassie on 0437 079 112 or Cassie.Butcher@medhealth.com.au quoting REF9897S
You are welcome here.
Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Show more
