Verified Job
Receptionist
Receptionist/Client Care Coordinator
Receptionist
#732250
Remote / WFH
Anna's Medi Spa
Job Description
Job Title: Receptionist / Client Care Coordinator
Company: Anna’s Medi Spa
Overview
Anna’s Medi Spa is looking for a friendly, lively, organized, and skilled Receptionist / Client Care Coordinator to join our growing wellness and medi-spa team.
We are looking for someone who is personable, quick to learn, professional, and able to understand how the business operates. The ideal candidate should be confident speaking with clients, booking appointments, explaining services, recommending products, supporting sales, and keeping the front desk running smoothly.
This role is best suited for someone who is friendly and welcoming but also tenacious, dependable, and able to take initiative. We need someone who can learn our services, understand our skincare product line, assist with social media, support direct billing, help with daily cleaning tasks, and follow instructions properly without needing constant supervision.
Duties
Greet clients warmly and create a professional, welcoming experience.
Answer phone calls, emails, and client inquiries in a timely and professional manner.
Book, reschedule, and manage appointments accurately.
Learn and understand Anna’s Medi Spa services, pricing, promotions, memberships, and treatment options.
Recommend and sell skincare products and services based on client needs.
Learn the Dr. A’s Dermacare product line and confidently explain product benefits, usage, and recommendations.
Process payments and assist with client checkouts.
Support direct billing and insurance-related processes where applicable.
Maintain accurate client information and appointment records.
Assist with social media tasks, including posting content, creating content ideas, taking photos or videos, and supporting promotional campaigns.
Help promote spa services, products, memberships, and special offers.
Keep the front desk, waiting area, treatment rooms, and common areas clean, organized, and presentable.
Assist with laundry, restocking, sanitization, and general clinic upkeep.
Communicate clearly with practitioners, management, and clients.
Follow instructions properly and complete assigned tasks efficiently.
Support the overall client experience and help the clinic operate smoothly each day.
Requirements
Previous reception, customer service, spa, clinic, or administrative experience is preferred.
Strong communication and people skills.
Warm, friendly, bubbly, and professional personality.
Ability to learn services, products, booking systems, policies, and daily procedures quickly.
Comfortable recommending and selling products and services.
Interest in skincare, wellness, beauty, aesthetics, or health is an asset.
Basic knowledge of social media platforms such as Instagram, Facebook, and TikTok.
Comfortable creating or assisting with content ideas, posts, photos, and videos.
Direct billing knowledge is an asset, but training may be provided for the right candidate.
Strong attention to detail and ability to stay organized.
Reliable, punctual, and able to work independently.
Able to follow instructions, take initiative, and complete tasks properly.
Comfortable with cleaning, laundry, restocking, and maintaining a professional clinic environment.
Positive attitude and willingness to grow with the business.
Pay: $18.00-$20.00 per hour
Benefits:
Casual dress
Company events
Flexible schedule
On-site parking
Store discount
Work Location: In person
Show less
Company: Anna’s Medi Spa
Overview
Anna’s Medi Spa is looking for a friendly, lively, organized, and skilled Receptionist / Client Care Coordinator to join our growing wellness and medi-spa team.
We are looking for someone who is personable, quick to learn, professional, and able to understand how the business operates. The ideal candidate should be confident speaking with clients, booking appointments, explaining services, recommending products, supporting sales, and keeping the front desk running smoothly.
This role is best suited for someone who is friendly and welcoming but also tenacious, dependable, and able to take initiative. We need someone who can learn our services, understand our skincare product line, assist with social media, support direct billing, help with daily cleaning tasks, and follow instructions properly without needing constant supervision.
Duties
Greet clients warmly and create a professional, welcoming experience.
Answer phone calls, emails, and client inquiries in a timely and professional manner.
Book, reschedule, and manage appointments accurately.
Learn and understand Anna’s Medi Spa services, pricing, promotions, memberships, and treatment options.
Recommend and sell skincare products and services based on client needs.
Learn the Dr. A’s Dermacare product line and confidently explain product benefits, usage, and recommendations.
Process payments and assist with client checkouts.
Support direct billing and insurance-related processes where applicable.
Maintain accurate client information and appointment records.
Assist with social media tasks, including posting content, creating content ideas, taking photos or videos, and supporting promotional campaigns.
Help promote spa services, products, memberships, and special offers.
Keep the front desk, waiting area, treatment rooms, and common areas clean, organized, and presentable.
Assist with laundry, restocking, sanitization, and general clinic upkeep.
Communicate clearly with practitioners, management, and clients.
Follow instructions properly and complete assigned tasks efficiently.
Support the overall client experience and help the clinic operate smoothly each day.
Requirements
Previous reception, customer service, spa, clinic, or administrative experience is preferred.
Strong communication and people skills.
Warm, friendly, bubbly, and professional personality.
Ability to learn services, products, booking systems, policies, and daily procedures quickly.
Comfortable recommending and selling products and services.
Interest in skincare, wellness, beauty, aesthetics, or health is an asset.
Basic knowledge of social media platforms such as Instagram, Facebook, and TikTok.
Comfortable creating or assisting with content ideas, posts, photos, and videos.
Direct billing knowledge is an asset, but training may be provided for the right candidate.
Strong attention to detail and ability to stay organized.
Reliable, punctual, and able to work independently.
Able to follow instructions, take initiative, and complete tasks properly.
Comfortable with cleaning, laundry, restocking, and maintaining a professional clinic environment.
Positive attitude and willingness to grow with the business.
Pay: $18.00-$20.00 per hour
Benefits:
Casual dress
Company events
Flexible schedule
On-site parking
Store discount
Work Location: In person
Show less
