Receptionist work role jobs staff- Dickson + Co
Job Description
Join the Dickson Group business on its journey as one of Northern Ireland's largest independent brokers. We pride ourselves on having built a great reputation in over 30 years of looking after clients all over Ireland. We're interested in finding people who have a passion for commitment and hard work, and above all providing great customer service. This role would suit someone who wants to join an expanding business, with potential for further progression for the right person.
WHAT YOULL BE DOING
Contribute to the growth of the company by providing high level of support to colleagues across the business, and by offering first class service to Dickson’s clients.
Providing great service to customers calling by phone, directing them to the appropriate party
Welcome people calling in to the office, directing them, and ensure they’re looked after
Dealing with letters, emails and other correspondence to ensure that great serviced is provided at all times
Helping with paperwork and admin around the business, including invoicing, queries, reporting and requests for information from around the business
Dealing mid-term adjustments on personal lines renewals
Updating our computer records and producing documents when quotations are accepted
Providing ad hoc support the business
KEY PERFORMANCE INDICATORS
Distribution of the Post
Accuracy of documentation
Maintenance of diary
Promptness in dealing with correspondence
Promptness in returning telephone calls
Maintenance of the phone and digital phone system
Pay: Up to £24,460.00 per year
Benefits:
Company pension
Free parking
On-site parking
Private medical insurance
Work Location: In person
