Receptionist - Weekends
Job Description
Here’s how the job details align with your profile.
Pay
£12.60 an hour
Shift and schedule
Weekend availability
Location
Edinburgh EH14 1RR
Benefits
Pulled from the full job description
Annual leave
Company pension
Paid volunteer time
Full job description
Weekend Veterinary Receptionist
£12.60ph plus benefits
About Vets Now
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Edinburgh.
Key Responsibilities
First point of contact:
Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
Administration:
Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
Providing updates to veterinary staff about patients enroute or clients requiring assistance.
Client Support:
Be a friendly and reassuring presence, offering support and information when clients need it most.
Act as a liaison between clients and veterinary professionals.
Working pattern
Role 1
Week 1: Saturday from 12:00 to 17:00 and Sunday from 10:00 to 20:00
Week 2: Off
Week 3: Saturday from 12:00 to 17:00 and Sunday from 08:00 to 16:00
Week 4: Off
Plus, a fair share of bank holidays.
Role 2
Week 1: Saturday from 12:00 to 20:00 and Sunday from 08:00 to 16:00
Week 2: Off
Week 3: Saturday from 12:00 to 20:00 and Sunday from 10:00 to 20:00
Week 4: Off
Plus, a fair share of bank holidays.
Why Join Us?
7 weeks pro rata annual leave
Your birthday as a paid day off
Cash Health Plan provided by Simply Health
Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
£780 CPD allowance pro-rata
10 hours paid CPD hours annually pro-rata
Family-friendly policies including sick, maternity, paternity and adoption pay schemes
UK Standard Pension contributions – 5% Employee/3% Employer
Up to 50% discounted staff pet care
Paid volunteering days
Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
