Verified Job
Customer Support / TeleCaller
Receptionist / Data Entry Clerk - New Hartford - Full Time - Days
Customer Support / TeleCaller
#678588
Remote / WFH
Job Description
Full job description
Job Summary
Under the direct supervision of the Manager/Department Head or designee, the Receptionist/Data Entry Clerk will greet visitors, direct patrons/patients, and perform a full range of data entry and administrative support services.
Core Job Responsibilities
Receive visitors at the front desk. Greet, welcome, direct, and announce them
Answer, screen, and forward incoming phone calls
Receive and sort daily mail
Address and escalate customer complaints
Provide information about facilities, programs and other services
Access and respond to e-mails
Scan and maintenance documents
Perform electronic data entry, assist in the preparation of correspondence, and maintain data and correspondence
Prepare materials, agenda, notes, and handouts
Perform other duties as required.
Education/Experience Requirements
REQUIRED:
HS Diploma or equivalent
0-1 years of related experience
Proficient in Microsoft Office products and software
Licensure/Certification Requirements
Disclaimer
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), ****** orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Job Details
Req Id 94596
Department MG - PRIM - NEW HARTFORD
Shift Days
Shift Hours Worked 8.00
FTE 1
Work Schedule HRLY NON-UNION-8 HR
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $16 - $22.85 Per Hour
Job Summary
Under the direct supervision of the Manager/Department Head or designee, the Receptionist/Data Entry Clerk will greet visitors, direct patrons/patients, and perform a full range of data entry and administrative support services.
Core Job Responsibilities
Receive visitors at the front desk. Greet, welcome, direct, and announce them
Answer, screen, and forward incoming phone calls
Receive and sort daily mail
Address and escalate customer complaints
Provide information about facilities, programs and other services
Access and respond to e-mails
Scan and maintenance documents
Perform electronic data entry, assist in the preparation of correspondence, and maintain data and correspondence
Prepare materials, agenda, notes, and handouts
Perform other duties as required.
Education/Experience Requirements
REQUIRED:
HS Diploma or equivalent
0-1 years of related experience
Proficient in Microsoft Office products and software
Licensure/Certification Requirements
Disclaimer
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), ****** orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Job Details
Req Id 94596
Department MG - PRIM - NEW HARTFORD
Shift Days
Shift Hours Worked 8.00
FTE 1
Work Schedule HRLY NON-UNION-8 HR
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $16 - $22.85 Per Hour
