Quality Assurance Specialist
Job Description
We are looking for a knowledgeable and dependable Quality Specialist to work with both our Calgary and Bassano production teams.
Job Purpose
This position will be responsible for ensuring that Quality Management Systems, processes, documentation and skilled staff deliver a quality product and results to our customers and key stakeholders world-wide.
Key Responsibilities and Duties
1. Quality Leadership & Strategic Alignment
Provide Quality Assurance support to production staff, supervisors, and management.
Collaborate with Operations to develop and implement a QA/QC program aligned with company strategy, performance goals, and culture.
Proactively identify, assess, mitigate, and report quality risks and opportunities.
Support QA/QC requirements effectively across projects and production priorities.
Support and promote GPT’s culture, values, and business objectives through quality leadership.
2. Quality Management System (ISO 9001) Oversight
Maintain and continuously improve GPT’s ISO 9001–compliant Quality Management System.
Ensure processes, procedures, and work instructions are documented, controlled, and properly implemented.
Manage document control, revision updates, and record retention.
Provide quality performance data and reports for management review.
Ensure compliance with regulatory, customer, and internal quality requirements.
3. Production Quality Control & Monitoring
Audit and inspect production activities and monitor work-in-progress.
Ensure conformity to drawings, specifications, and approved procedures.
Recommend and implement preventative measures to maintain product quality.
Support internal and external customer quality requirements and documentation requests.
Address production quality concerns in real time and provide corrective guidance.
4. Non-Conformance & Corrective Action Management (NCR / CAR)
Create, review, and manage Non-Conformance Reports (NCRs).
Administer and maintain the NCR and Corrective Action (CAR) database.
Lead structured root cause analysis investigations.
Identify issues, implement corrective and preventive actions, and monitor effectiveness.
Analyze trends and report recurring quality issues to leadership.
5. Audit Management & Compliance
Prepare, organize, and facilitate internal audits.
Coordinate and support external certification and customer audits.
Track audit findings and ensure timely corrective action closure.
Maintain audit documentation and compliance records.
6. Monitoring, Reporting & Continuous Improvement
Build and maintain quality KPIs, dashboards, and reporting tools.
Enter and maintain accurate data, complete reports, and preserve quality records.
Identify process inefficiencies and drive measurable improvements.
Support lean manufacturing initiatives and operational excellence efforts.
7. Training & Competency Development
Provide QC training to employees as required.
Deliver structured onboarding training for new hires on:
Quality Management System (QMS) requirements
NCR and CAR database processes
Maintain training and competency records in accordance with ISO requirements.
Promote quality awareness across all levels of the organization.
Qualifications
Working knowledge of QA/QC processes and systems, preferably in an equipment manufacturing or operations settings.
1-3 years experience and/or in combination with a degree/diploma in a relevant discipline.
ISO 9001 QMS experience.
Understanding of lean manufacturing.
Continuous improvement mindset with ability to identify process inefficiencies and implement improvements.
Ability to show good judgement, flexibility, results-oriented, able to work with minimal supervision.
Manage and adjust priorities and react adequately to unforeseen events in a fast-paced environment.
Possess leadership skills, active listening and ease with interpersonal relationships.
Internal audit experience is an asset.
What We Offer
At GPT we care about the personal job satisfaction of our employees. We recognize the wide variety of factors that contribute to this satisfaction and encourage work life balance. Along with competitive compensation and benefits packages, we offer a respectful work environment, one which provides our employees with valuable learning experiences and career growth opportunities.
We thank all applicants for their interest, however due to the volume of anticipated applications, we will be responding only to those who are selected for an interview.
Job Types: Full-time, Permanent
Benefits:
Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Profit sharing
RRSP match
Vision care
