Verified Job Healthcare

Quality Analyst – Healthcare Customer Service (WFO,)

Kolkata, West Bengal

CategoryHealthcare

Job ID#22315

Job TypeRemote / WFH

Company NameFusion cx

Job Description

Precision defines this role. If you are looking for a QA job vacancy in Kolkata where your audits directly influence patient experience and service compliance, this position offers hands-on ownership of quality governance within healthcare support operations. Fusion CX is seeking a Quality Analyst who can evaluate interactions, detect process gaps, and elevate service standards through structured feedback and analysis.

Job Description:
About the Role

As a Quality Analyst, you will

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