Verified Job
Work from home
Quality Analyst
Work from home
#811472
Remote / WFH
Home Credit
Job Description
What you’ll do
Role & responsibilities :
Call Audits on a daily/weekly basis
Feedback to Operators/Field executives
Highlight process gaps and share corrective inputs/results
Contribute to process improvements
Publish the reports on a timely basis and as per the agreed TAT.
Participate in calibration & ensure that the variance remains under control/within the limit.
Take briefings regularly based on audit findings.
Work on bottom quartiles in the process
Preferred candidate profile-
1. Location - Ludhiana Punjab (Local candidates would prefer)
2. Should have two wheeler (as this job requires field visit for audit)
3. Should have good knowledge of NCMS policy
Industry type
NBFC
Department
Customer Success, Service & Operations
Role
Operations - Other
Role category
Operations
Employment type
Full Time, Permanent
Education
Any Graduate
Role & responsibilities :
Call Audits on a daily/weekly basis
Feedback to Operators/Field executives
Highlight process gaps and share corrective inputs/results
Contribute to process improvements
Publish the reports on a timely basis and as per the agreed TAT.
Participate in calibration & ensure that the variance remains under control/within the limit.
Take briefings regularly based on audit findings.
Work on bottom quartiles in the process
Preferred candidate profile-
1. Location - Ludhiana Punjab (Local candidates would prefer)
2. Should have two wheeler (as this job requires field visit for audit)
3. Should have good knowledge of NCMS policy
Industry type
NBFC
Department
Customer Success, Service & Operations
Role
Operations - Other
Role category
Operations
Employment type
Full Time, Permanent
Education
Any Graduate
