Verified Job
Customer Support / TeleCaller
Quality Analyst
Customer Support / TeleCaller
#239094
Remote / WFH
Job Description
LOOKING FOR CALL QUALITY ANALYSTS ONLY FOR BPO - NON IT!
QA roles and responsibilities include call monitoring and providing actionable insights. Through monitoring, a QA analyst gathers information to improve agent performance in the contact center. As the QA team monitors the customer interactions, they use evaluation forms to capture insights from these interactions
Job Types: Full-time, Regular / Permanent
Salary: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Life insurance
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Ahmedabad, Ahmedabad - 380015, Gujarat: Reliably commute or planning to relocate before starting work (Required)
QA roles and responsibilities include call monitoring and providing actionable insights. Through monitoring, a QA analyst gathers information to improve agent performance in the contact center. As the QA team monitors the customer interactions, they use evaluation forms to capture insights from these interactions
Job Types: Full-time, Regular / Permanent
Salary: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Life insurance
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Ahmedabad, Ahmedabad - 380015, Gujarat: Reliably commute or planning to relocate before starting work (Required)
