Public Trust Officers - multiple locations

Benefits
Pulled from the full job description
Annual leave
 
Full job description
Are you interested in a fulfilling role where your skills directly impact the Queensland community? If you are committed to delivering high-quality customer service with a solution focused approach and are empathetic, we are keen to hear from you.

About the Role

Public Trust Officers (PTO) are responsible for providing a broad range of support in the provision of advice along with high-quality ongoing service to prospective, new and existing customers. These positions play a key role in contributing to and enhancing the overall customer experience. PTOs have significant interactions with a wide range of people from different cultural backgrounds, who at times may be distressed or upset and who may display challenging behaviours, due to their circumstances or disability.

What we offer

Dynamic work environment with diverse responsibilities
Opportunities for personal and professional growth
Supportive culture, prioritising employee health and wellbeing

Register your expression of interest by joining our applicant pool for any upcoming opportunities available for the AO3 Public Trust Officer roles. All applications will remain current for 12 months.

These roles will be located throughout our 15 offices from Brisbane to Cairns. Click here for our office locations.

How to Apply

Upload a current comprehensive up-to-date resume
Attach a one-page cover letter addressing the key capabilities/responsibilities for this position
Complete the questionnaire that lists your preferences for location/job type
Include details for two referees. At least one referee should have thorough knowledge of your conduct and performance within the previous two years. If you are a current or previous public service employee, please nominate a referee who can report on your public service employment.

Our Talent Acqusition, Recruitment and Onboarding (TARO) team will email from time to time to notify you of vacancies that are aligned location and preferences when they become availabel.

By submitting an application to join the QPT's applicant pool for PTO positions, you will not automatically be considered for other advertised vacancies at other classifications. If separate roles are of interest to you, please submit your application via SmartJobs and follow the process outlined.

Reference checks, criminal history checks and serious discipline history declation (if applicable) will also be undertaken for the successful candidates.

Our people-focused approach helps us meet the individual needs of our customers with humanity, respect, integrity, and diligence, come be part of our team.

The Queensland Public Trustee (QPT) is a value for money independent state trustee service dedicated to advancing and safeguarding the rights, interests and wishes of Queenslanders in need of financial management, trust and estate planning and administration support. We have been looking after Queenslanders and their families since 1+16. We provide trusted financial decision-making advocacy, education and services and empower Queenslanders to plan and prepare for key life events. We do this by, supporting Queenslanders with life-planning assistance and education, providing reliable, independent and ethical services that protect our customers' financial wellbeing, building a modern, professional and customer-focused organisation and providing value and support to our customers and the community. Working across our 15 regional offices around the State, we employ approximately 600 people from a range of backgrounds and industries.

If you experience any difficulties applying online please contact the TARO team on recruitment@pt.qld.gov.au and an Advisor will get back to you.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
 
Return Read more