Psychosocial Recovery Coach

We are seeking an experienced and recovery‑focused Psychosocial Recovery Coach to join our growing team and support NDIS participants living with psychosocial disability to build capacity, resilience, and independence.

This role operates under a billable‑based model, suited to practitioners who are confident managing their time, documentation, and caseload while delivering high‑quality, recovery‑oriented supports.

About the Role

As a Psychosocial Recovery Coach, you will work alongside participants to:

Strengthen self‑direction and decision‑making
Build capacity to manage supports and navigate systems
Reduce reliance on crisis and acute services over time
Support recovery goals in line with NDIS plans
This is not a case management or therapy role. The focus is on coaching, capacity‑building, and empowerment, consistent with NDIS Psychosocial Recovery Coaching guidelines.

Key ResponsibilitiesRecovery‑Oriented Coaching

Support participants to identify and progress recovery goals
Build skills in self‑advocacy, planning, and problem‑solving
Strengthen informal and formal support networks
Support understanding and effective use of NDIS plans in a recovery context
Systems Navigation & Collaboration

Support participants to engage with health, community and psychosocial services
Work collaboratively with families, carers, providers and professionals
Identify risks early and escalate appropriately while maintaining autonomy
Documentation & Billable Performance

Deliver supports in line with NDIS Psychosocial Recovery Coaching line items
Maintain accurate, timely and NDIS‑compliant case notes
Record billable activity in accordance with organisational requirements
Meet agreed billable hour expectations while maintaining quality outcomes
About You

You are:

Recovery‑oriented, trauma‑informed and person‑centred
Comfortable working with fluctuating capacity and complex psychosocial needs
Confident working autonomously in a billable‑based environment
Skilled in reflective practice, professional judgement and ethical decision‑making
Qualifications & ExperienceEssential:

Qualification in Mental Health, Social Work, Psychology, Counselling, Community Services, Human Services, Education, or a related field
Demonstrated experience supporting people living with psychosocial disability
Strong understanding of recovery‑oriented practice and NDIS requirements
Ability to clearly differentiate recovery coaching from support coordination or therapy
Desirable:

Experience delivering Psychosocial Recovery Coaching under the NDIS
Experience supporting participants with complex or high‑risk needs
Knowledge of community, health and mental health service systems
Compliance Requirements

NDIS Worker Screening Check (or willingness to obtain)
National Police Check
Ability to work in line with the NDIS Code of Conduct and Practice Standards
What We Offer

Billable‑based remuneration with transparent expectations
Flexible work arrangements, including remote options
Administrative and operational support
Professional supervision and learning opportunities
Supportive, values‑driven organisation focused on quality and recovery outcomes
How to Apply

Please submit your resume and a brief cover letter outlining:

Your experience in psychosocial disability
Your approach to recovery‑oriented practice
Your experience working in a billable or outcomes‑based model (if applicable)
Job Type: Casual

Pay: $34.00 – $45.00 per hour

Benefits:

Work from home
Work Location: In person