Prompt - Senior Inside Sales Role (3-7 Yrs) (telesales/inside Sales/bpo)

The Inside Sales Executive will be the engine room of Prompt s lead funnel responsible for qualifying leads nurturing prospects driving CRM adherence and ensuring smooth MQL - SQL handovers This role sits at the intersection of marketing product and sales ensuring that every campaign exhibition digital lead and inbound enquiry is tracked nurtured and converted into a sales-ready opportunity The purpose of this role is to maximize our lead-to-revenue potential by bringing discipline speed and personalization into the funnel Key Responsibilities A Lead Qualification Nurturing- Call and qualify all inbound leads digital exhibitions website social media referrals - Follow structured qualification frameworks e g BANT CHAMP - Convert raw leads into Marketing Qualified Leads MQLs - Share MQLs with Sales along with notes prospect profile urgency score and product interest - Run follow-up sequences via WhatsApp email and calls for warm leads B CRM Process Ownership ERP CRM - Ensure 100 lead entry tagging scoring and status update - Maintain hygiene remove duplicates update statuses capture communication logs - Track funnel movement from MQL - SQL - Demo - Proposal - Closure - Generate weekly monthly dashboards for the Marketing Head C Sales Coordination- Book demo appointments ensure smooth handover to State Heads Product Owners - Follow-up on no-shows reschedules and delayed demos - Support sales team with sample messages product information brochures and case studies D Campaign Exhibition Support- Call pre-event post-event leads - Run structured nurturing sequences for exhibition leads T 48 hours - T 7 days - T 21 days - Track campaign-wise pipeline and performance - Provide insights on lead quality common objections and content needs E Market IntelligenceCapture competitor references price points buying triggers during conversations Provide weekly insights to marketing patterns objections product needs F Reporting AnalyticsDaily call log submission Weekly funnel movement report MQLs SQLs demos booked Monthly insights on sales team responsiveness lead quality by channel top enquiries by region segment campaign ROI improvement areas Core Skills - Excellent communication Hindi English Gujarati - Strong persuasion and rapport-building - CRM proficiency - preferably Zoho - Understanding of sales cycles B2B buying behavior - Lead qualification frameworks- Funnel reporting- WhatsApp email drip follow-ups- Basic understanding of B2B business ref updazz com