Verified Job
Customer Support / TeleCaller
Project Manager, Large Loss
Customer Support / TeleCaller
#700109
Remote / WFH
Job Description
Paul Davis has been an industry leader in the areas of property damage mitigation and reconstruction for more than 50 years. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
Paul Davis GTA West Group began over 35 years ago and has offices in Brantford, Etobicoke, Mississauga, Brampton, Halton and Hamilton managed under one central leadership team. Paul Davis GTA West Group leverages the collective resources of our six geographically located offices, which gives us the capacity to respond to volumes quickly and competently with Project Management teams that have the experience to deliver on a full range of projects expertly and cost effectively.
Our mission is to provide opportunities for great people to deliver Best in Class results.
Our values are:
Deliver What You Promise
Respect The Individual
Have Pride in What You Do
Practice Continuous Improvement
Overview
We have an existing opening for Project Manager, Large Loss. The Project Manager, Large Loss (PMLL) reports directly to the VP, Large & Complex Loss. The Project Manager, Large Loss is a leader within the organization and is responsible for the achievement of sales, performance, and customer experience goals. The Project Manager, Large Loss can be based in any of our 5 office locations.
Responsibilities
Understand the PAUL DAVIS GTA WEST GROUP brand and being its champion
Achieve annual sales and performance goals
Understand and execute competitive BIDS
Ensure Emergency and Building estimates are accurate given the scope of work required and create sufficient margin
Utilize draw schedules and ensure Accounts Receivable is settled within established company timelines
Ensure Project Coordinators and Construction Managers are fully equipped and effectively utilized to fulfill all responsibilities assigned to them under their job descriptions
Generate project budgets and ensure trade purchase orders create sufficient margin
Develop and maintain relationships with key industry partners
Understand all Service Level Agreements (SLAs) and ensure service delivery compliance
Ensure all Restoration Management System (RMS) and XACT Analysis files are current
Effectively communicate with homeowners and adjusters
Schedule work delivery plans utilizing formal job schedules that maximize efficiency, productivity, and profitability
Build a reliable and competent trade network
Ensure the work being delivered by all trades is compliant with work orders
Deliver a high standard of customer experience supported by quality work and the achievement of a high Net Promoter Score (NPS)
Have a working knowledge of the Occupational Health and Safety Act and Employment Standards Act and follow the direction of the company Health and Safety Committee on work-related federal, provincial, and municipal guidelines and laws
Qualifications and Skills
4 years of experience in Project Management within the property damage restoration industry
Experience managing large/commercial restoration jobs
Ability to lead and develop a team
Strong planning and organizational skills
Excellent communication and presentation skills
Goal oriented, strong values
Customer focused
Valid Ontario driver's license required
Paul Davis GTA West Group strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to applicants. Should you require accommodation please contact our Human Resources department at jobgtawestgroup@pauldavis.com or 905-333-9288 and we will work with you to meet your accessibility needs.
Paul Davis GTA West Group does not utilize AI (Artificial Intelligence) in screening resumes, interviewing, or selecting job candidates. The job search platform where jobs are posted may use AI as part of their services.
Job Type: Full-time
Pay: $80,000.00-$100,000.00 per year
Benefits:
Company car
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Experience:
Property Restoration Project Management: 4 years (required)
Licence/Certification:
G or G2 Ontario Driver's License (required)
Work Location: In person
Paul Davis GTA West Group began over 35 years ago and has offices in Brantford, Etobicoke, Mississauga, Brampton, Halton and Hamilton managed under one central leadership team. Paul Davis GTA West Group leverages the collective resources of our six geographically located offices, which gives us the capacity to respond to volumes quickly and competently with Project Management teams that have the experience to deliver on a full range of projects expertly and cost effectively.
Our mission is to provide opportunities for great people to deliver Best in Class results.
Our values are:
Deliver What You Promise
Respect The Individual
Have Pride in What You Do
Practice Continuous Improvement
Overview
We have an existing opening for Project Manager, Large Loss. The Project Manager, Large Loss (PMLL) reports directly to the VP, Large & Complex Loss. The Project Manager, Large Loss is a leader within the organization and is responsible for the achievement of sales, performance, and customer experience goals. The Project Manager, Large Loss can be based in any of our 5 office locations.
Responsibilities
Understand the PAUL DAVIS GTA WEST GROUP brand and being its champion
Achieve annual sales and performance goals
Understand and execute competitive BIDS
Ensure Emergency and Building estimates are accurate given the scope of work required and create sufficient margin
Utilize draw schedules and ensure Accounts Receivable is settled within established company timelines
Ensure Project Coordinators and Construction Managers are fully equipped and effectively utilized to fulfill all responsibilities assigned to them under their job descriptions
Generate project budgets and ensure trade purchase orders create sufficient margin
Develop and maintain relationships with key industry partners
Understand all Service Level Agreements (SLAs) and ensure service delivery compliance
Ensure all Restoration Management System (RMS) and XACT Analysis files are current
Effectively communicate with homeowners and adjusters
Schedule work delivery plans utilizing formal job schedules that maximize efficiency, productivity, and profitability
Build a reliable and competent trade network
Ensure the work being delivered by all trades is compliant with work orders
Deliver a high standard of customer experience supported by quality work and the achievement of a high Net Promoter Score (NPS)
Have a working knowledge of the Occupational Health and Safety Act and Employment Standards Act and follow the direction of the company Health and Safety Committee on work-related federal, provincial, and municipal guidelines and laws
Qualifications and Skills
4 years of experience in Project Management within the property damage restoration industry
Experience managing large/commercial restoration jobs
Ability to lead and develop a team
Strong planning and organizational skills
Excellent communication and presentation skills
Goal oriented, strong values
Customer focused
Valid Ontario driver's license required
Paul Davis GTA West Group strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to applicants. Should you require accommodation please contact our Human Resources department at jobgtawestgroup@pauldavis.com or 905-333-9288 and we will work with you to meet your accessibility needs.
Paul Davis GTA West Group does not utilize AI (Artificial Intelligence) in screening resumes, interviewing, or selecting job candidates. The job search platform where jobs are posted may use AI as part of their services.
Job Type: Full-time
Pay: $80,000.00-$100,000.00 per year
Benefits:
Company car
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Experience:
Property Restoration Project Management: 4 years (required)
Licence/Certification:
G or G2 Ontario Driver's License (required)
Work Location: In person
