Verified Job
Customer Support / TeleCaller
Project Manager
Customer Support / TeleCaller
#284861
Remote / WFH
Job Description
Total Exp- 15 Yrs+
JOB Description PM/Senior Project Consultant
• Manage work efforts to contract specifications
• Develop quality work product(s) and documentation.
• Support delivery assurance practices by participating in periodic project reviews and audits and maintaining accurate and timely project reporting.
• Anticipate and communicate project risks.
• Interface with client leads and become a trusted advisor or confidant to the client.
• Serve as a subject matter expert.
• Lead sub-project teams as required.
• Cultivate successful client relationships.
Desired Skills & Experience
• Strongly preferred BE/B.Tech/M.Tech with Proven quantitative, analytical, problem-solving, and conceptual thinking skills.
• Excellent client interaction skills, collaborative work style, and strong interpersonal and team skills.
• Ability to effectively plan and lead the correct processes to reach conclusions/consensus in a facilitated meeting and positively handle disruptive or hostile participants.
• Knowledge of the various levels of listening, ability to choose the right level depending on the situation. Ability to objectively restate the opinions of others.
• Ability to select and use appropriate tools for the job and perform technical research as required to supplement and support project in delivering solutions to clients.
• Proficiency in the use of Microsoft Office products (Word, Excel, PowerPoint, Project and Visio) to accomplish daily business activities and facilitate communications.
• Ability to design and develop technical reference documentation for project work plans, guidelines, standards, procedures, and processes that meet the needs of the target audience.
• Ability to identify key issues, analyze data, and make recommendations to address problems.
• Outstanding integrity and the ability to always seek to do the right thing for the client and the Firm.
• Ability to think globally and discuss multiple aspects and impacts of issues. Ability to respect and appreciate different personality styles, thinking, backgrounds, and cultures
About IDESLABS, Summarized our services for quick understanding of IDESLABS’s offeringS
Training Services
• We have +000 + trainer ecosystem
• 700 Plus courses across technologies,
• Delivered 45000 Plus of training across Geographies.
• Virtual Training to 150 + Professionals on monthly basis across technologies
• Training Partner for large corporations such as Wipro, Tech M, Infosys, Mylan etc
• Delivered training across the globe, Americas, Europe, South Africa, and Pan Asia
Consulting Services
• Resourcing for both contract and Permanent positions
• 150000 + inhouse database
• 30 plus strong recruiter base based out of India.
• 75 + resources working at multiple customer locations.
• Partners for large IT houses such as WIPRO, NTTDATA, DXC, HCL &Tech M
• Catering to customers in US, Europe, UK, Middle East, and APAC (India & Singapore)
Looking forward to work with you
JOB Description PM/Senior Project Consultant
• Manage work efforts to contract specifications
• Develop quality work product(s) and documentation.
• Support delivery assurance practices by participating in periodic project reviews and audits and maintaining accurate and timely project reporting.
• Anticipate and communicate project risks.
• Interface with client leads and become a trusted advisor or confidant to the client.
• Serve as a subject matter expert.
• Lead sub-project teams as required.
• Cultivate successful client relationships.
Desired Skills & Experience
• Strongly preferred BE/B.Tech/M.Tech with Proven quantitative, analytical, problem-solving, and conceptual thinking skills.
• Excellent client interaction skills, collaborative work style, and strong interpersonal and team skills.
• Ability to effectively plan and lead the correct processes to reach conclusions/consensus in a facilitated meeting and positively handle disruptive or hostile participants.
• Knowledge of the various levels of listening, ability to choose the right level depending on the situation. Ability to objectively restate the opinions of others.
• Ability to select and use appropriate tools for the job and perform technical research as required to supplement and support project in delivering solutions to clients.
• Proficiency in the use of Microsoft Office products (Word, Excel, PowerPoint, Project and Visio) to accomplish daily business activities and facilitate communications.
• Ability to design and develop technical reference documentation for project work plans, guidelines, standards, procedures, and processes that meet the needs of the target audience.
• Ability to identify key issues, analyze data, and make recommendations to address problems.
• Outstanding integrity and the ability to always seek to do the right thing for the client and the Firm.
• Ability to think globally and discuss multiple aspects and impacts of issues. Ability to respect and appreciate different personality styles, thinking, backgrounds, and cultures
About IDESLABS, Summarized our services for quick understanding of IDESLABS’s offeringS
Training Services
• We have +000 + trainer ecosystem
• 700 Plus courses across technologies,
• Delivered 45000 Plus of training across Geographies.
• Virtual Training to 150 + Professionals on monthly basis across technologies
• Training Partner for large corporations such as Wipro, Tech M, Infosys, Mylan etc
• Delivered training across the globe, Americas, Europe, South Africa, and Pan Asia
Consulting Services
• Resourcing for both contract and Permanent positions
• 150000 + inhouse database
• 30 plus strong recruiter base based out of India.
• 75 + resources working at multiple customer locations.
• Partners for large IT houses such as WIPRO, NTTDATA, DXC, HCL &Tech M
• Catering to customers in US, Europe, UK, Middle East, and APAC (India & Singapore)
Looking forward to work with you
