Verified Job
Manufacturing - Operations
Production Coordinator III
Manufacturing - Operations
#31126
Remote / WFH
Setpoint Integrated Solutions
Job Description
Job Summary
The Production Coordinator III is the technical expert directing the Production Team at identified branches on job packet creation and scope of work. The position supports customer relationships as an engineered products and service subject matter expert and main company contact for repair jobs.
Primary Duties & Responsibilities
All additional job responsibilities of a Production Coordinator II
Accountable for development and communication of job packets and corresponding scope of work for engineered products and service jobs of identified locations
Provides guidance, technical expertise, and project management oversight to local service teams during the development of engineered products and service job packets
Schedules and facilitates pre and post turnaround meetings for engineered products and service jobs with local shop management
Builds and maintains customer relationships by serving as primary technical resource and contact on engineered products and service jobs
Coordinates customer requirements with identified Expeditor and New Product Sales Team to ensure production schedule and on-time delivery scheduling is met
Ensure proper facilitation of customer quotation for service jobs through the company’s VuPoint quoting portal
Schedules repair opportunities with customers and shop management for best delivery
Updates the production board, shop management, Valvkeep, and customer of any changes to the schedule
Schedules and prepares scope of work for all field service work with customer and shop management
Turnaround/ outage cost track and weekly invoicing
Updates the customer on pricing while valve is still in house to ensure that the purchase order is updated for same day invoicing
Plans, coordinates, and prepares valve specifications and/or material requisitions and bid evaluations
Provides technical support and assists in resolution of manufacturing problems as required
Provides engineering support to customers and makes recommendations on product selection and applications for our products
Review the process of customer’s Requests for Quotations (RFQs) to help keep the process and criteria current in order to reach bid decisions, which best satisfy the company’s goals and objectives
Sources and procures direct shipment, special, and rush order items in a cost effective and timely manner
Follows up on open quotations and responds to customer requests
Identifies and closes additional purchases of products and services by customers' communities
Works closely with sales support, Account Managers, and business development
Engages in technical discussions with potential clients, demonstrations, and presentations
Keeps management informed of all activity, including timely preparation of reports
Positional Requirements & Qualifications
Education & Experience
High school diploma or equivalent (GED)
5 or more years of relevant experience and/or training, or equivalent combination of education and experience
1 or more years as a Production Coordinator II or equivalent experience
Skills & Abilities
Successful completion of all Production Coordinator II certification requirements
Successful completion of the Production Coordinator III learning path in LinkedIn Learning
Successful completion of Technical 103 training for assigned product vertical(s)
Successful completion of the level III written test for assigned product vertical(s)
Highly organized
Effective time-management
Detail-oriented
Strong leadership
Excellent verbal and written communication skills
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Ability to work collectively with the administrative team associates
Proficient in Microsoft Excel and Word
Must be able to travel and have a clear driving record in accordance to company driving guidelines
Clear background check and drug and ******* screening
Essential Physical Functions:
Lifting up to 25 pounds
Bending, stooping, ability to stand for extended periods of time
The Production Coordinator III is the technical expert directing the Production Team at identified branches on job packet creation and scope of work. The position supports customer relationships as an engineered products and service subject matter expert and main company contact for repair jobs.
Primary Duties & Responsibilities
All additional job responsibilities of a Production Coordinator II
Accountable for development and communication of job packets and corresponding scope of work for engineered products and service jobs of identified locations
Provides guidance, technical expertise, and project management oversight to local service teams during the development of engineered products and service job packets
Schedules and facilitates pre and post turnaround meetings for engineered products and service jobs with local shop management
Builds and maintains customer relationships by serving as primary technical resource and contact on engineered products and service jobs
Coordinates customer requirements with identified Expeditor and New Product Sales Team to ensure production schedule and on-time delivery scheduling is met
Ensure proper facilitation of customer quotation for service jobs through the company’s VuPoint quoting portal
Schedules repair opportunities with customers and shop management for best delivery
Updates the production board, shop management, Valvkeep, and customer of any changes to the schedule
Schedules and prepares scope of work for all field service work with customer and shop management
Turnaround/ outage cost track and weekly invoicing
Updates the customer on pricing while valve is still in house to ensure that the purchase order is updated for same day invoicing
Plans, coordinates, and prepares valve specifications and/or material requisitions and bid evaluations
Provides technical support and assists in resolution of manufacturing problems as required
Provides engineering support to customers and makes recommendations on product selection and applications for our products
Review the process of customer’s Requests for Quotations (RFQs) to help keep the process and criteria current in order to reach bid decisions, which best satisfy the company’s goals and objectives
Sources and procures direct shipment, special, and rush order items in a cost effective and timely manner
Follows up on open quotations and responds to customer requests
Identifies and closes additional purchases of products and services by customers' communities
Works closely with sales support, Account Managers, and business development
Engages in technical discussions with potential clients, demonstrations, and presentations
Keeps management informed of all activity, including timely preparation of reports
Positional Requirements & Qualifications
Education & Experience
High school diploma or equivalent (GED)
5 or more years of relevant experience and/or training, or equivalent combination of education and experience
1 or more years as a Production Coordinator II or equivalent experience
Skills & Abilities
Successful completion of all Production Coordinator II certification requirements
Successful completion of the Production Coordinator III learning path in LinkedIn Learning
Successful completion of Technical 103 training for assigned product vertical(s)
Successful completion of the level III written test for assigned product vertical(s)
Highly organized
Effective time-management
Detail-oriented
Strong leadership
Excellent verbal and written communication skills
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Ability to work collectively with the administrative team associates
Proficient in Microsoft Excel and Word
Must be able to travel and have a clear driving record in accordance to company driving guidelines
Clear background check and drug and ******* screening
Essential Physical Functions:
Lifting up to 25 pounds
Bending, stooping, ability to stand for extended periods of time
