Product Manager
Job Description
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility then please discuss this with the hiring manager.
Hybrid Working
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time i.e., will have a start and end date.
Please discuss the detail of the working pattern options for the role with the hiring manager.
Introduction:
To design, build and manage Barclays Asia & ME Cash Management and Liquidity products on an E2E basis that generate sustainable returns by helping clients to achieve their business ambitions in the right way – such as making their banking easier and enabling their business to grow. ¬¬¬¬¬¬¬¬¬¬¬¬
What will you be doing?
Our product managers have an in-depth knowledge and understanding of their products, with full accountability for the end-to-end management of these products throughout the product lifecycle. This empowers them to manage risk appetite, profitability, quality of service and performance of their products. Key accountabilities are:
• Adopt an innovative, risk based and client focused approach when designing and changing products.
• Assist in the Strategic Investment planning for the region and work with technology teams in the delivery of strategic projects and other small tech changes.
• Manage policy & process through the product lifecycle including new product approvals, pricing, service performance, reporting, client delivery, sales (and other) training and product marketing in line with the centrally set Cash Strategy and in accordance with Group Policies and identify opportunities for improvement in the areas of client delivery, costs and risk management.
• Apply the highest standards of controls and risk management practices and behaviours and embed a strong risk and control culture. Demonstrate prudence, sound judgement and zero tolerance for breaches/non-compliance
• Own periodic Product Reviews and oversee regulatory compliance, adherence to operating model and ownership of regulatory impacts.
• Own the end-to-end client journey. Ensure that the core processes that support the product are robust and deliver the right outcome for our clients.
• Manage product documentation & procedures, including all legal and regulatory aspects of the supported product set, all end-to-end control & compliance aspects of the supported product set, content ownership of intranet / internet materials / courses and product briefings / pitch books.
• Identify new product opportunities and/ or improved ways of delivering existing products in the region.
• Combine client insight with an understanding of the financial, risk and operational underpinnings of the product to recommend propositions that solve client problems in a profitable way.
• Drive improved financial returns for cash products together with a focus on cost management.
• To build and maintain strong customer relationships with valuable key names in support and in collaboration of the Barclays Asia & ME Sales and Coverage teams.
• Ensure the product set/s are correctly positioned and understood by Cash Origination and Coverage teams ensuring that financial targets of product set/s are achieved.
• Work with Cash origination teams to pitch specialized Cash products to clients and work along with implementation team on structuring them as per the client’s requirements
• To assist with market and competitor analysis, undertaking product gap analyses and delivering product improvements and enhancements to support the Sales targets for increased market share as well as ensuring client retention.
• Represent Barclays Asia & ME at relevant industry forums.
What we’re looking for:
• In depth knowledge of Asia & ME and Corporate Cash Management
• Strong planning and organisational skills
• Ability to engage with people of all levels of seniority, team working, knowledge sharing
• Good written and verbal skills and able to explain a complex concept concisely and fully
• Excellent analytical capability, with a problem solving mind-set and ability to present complex data in a simple and concise way to support decision making
• Self Starter/Team Player
Skills that will help you in the role:
• Deep understanding of product lifecycle discipline and E2E processes
• Proven track record of owning and delivering projects and/or initiatives
Desirable skills/Preferred Qualifications:
• Experience of product ownership in a financial services organisation
• Experience of working in a strong regulatory environment with attention to the detail
• Working knowledge of the full range of business disciplines e.g. Compliance, Operations, Service, Sales, Marketing, IT, Finance, HR, and Risk
Where will you be working?
Mumbai
Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done
