Verified Job
Content Writer
Product Engineering Writer II – ArcGIS Pro Documentation
Content Writer
#732398
Remote / WFH
Esri
Job Description
Join the ArcGIS Pro Documentation team and help shape how users understand and apply the world's leading desktop GIS software.
We're looking for a technical writer who approaches content with precision and clarity, seeks to understand technical details, and thrives working with engineers, product managers, and others who build, deliver, and support Esri software and its user community.
In this role, you'll create and maintain a wide range of user-facing content as well as some internal documentation. You'll work closely with over 50 software development teams to gather technical details and translate them into content that helps users succeed.
Responsibilities
Write and edit documentation for ArcGIS Pro, including:
Conceptual and workflow documentation
Tutorials
Settings and configuration help
What's New content for each release
Release notes
Licensing information
Test software features and collaborate with colleagues to understand functionality and write effective documentation
Identify and report software issues to development teams, then verify fixes through testing
Occasionally contribute to or review documentation for other Esri products, such as ArcGIS Drone2Map, AllSource, and Reality Studio (among others)
Respond to user feedback on documentation and make updates or improvements as needed
Produce screen-capture videos to demonstrate software functionality or tutorial workflows
Requirements
2+ years of experience with GIS concepts and workflows
Background in technical or academic writing
Strong attention to detail and ability to write clearly for a technical audience
Comfortable managing multiple tasks and working both independently and collaboratively in a fast-paced setting
Portfolio submission: writing samples of your recent work
Bachelor's degree in Geography, GIS, or related field
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
Experience with GitHub or docs-as-code workflows
Familiarity with Esri products, especially ArcGIS Pro
Understanding of Agile development processes, particularly Scrum
Ability to produce screen capture videos
Experience writing blog content
Master's degree in Geography, GIS, or related field
#LI-RC2
#LI-Onsite
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.
If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
We're looking for a technical writer who approaches content with precision and clarity, seeks to understand technical details, and thrives working with engineers, product managers, and others who build, deliver, and support Esri software and its user community.
In this role, you'll create and maintain a wide range of user-facing content as well as some internal documentation. You'll work closely with over 50 software development teams to gather technical details and translate them into content that helps users succeed.
Responsibilities
Write and edit documentation for ArcGIS Pro, including:
Conceptual and workflow documentation
Tutorials
Settings and configuration help
What's New content for each release
Release notes
Licensing information
Test software features and collaborate with colleagues to understand functionality and write effective documentation
Identify and report software issues to development teams, then verify fixes through testing
Occasionally contribute to or review documentation for other Esri products, such as ArcGIS Drone2Map, AllSource, and Reality Studio (among others)
Respond to user feedback on documentation and make updates or improvements as needed
Produce screen-capture videos to demonstrate software functionality or tutorial workflows
Requirements
2+ years of experience with GIS concepts and workflows
Background in technical or academic writing
Strong attention to detail and ability to write clearly for a technical audience
Comfortable managing multiple tasks and working both independently and collaboratively in a fast-paced setting
Portfolio submission: writing samples of your recent work
Bachelor's degree in Geography, GIS, or related field
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
Experience with GitHub or docs-as-code workflows
Familiarity with Esri products, especially ArcGIS Pro
Understanding of Agile development processes, particularly Scrum
Ability to produce screen capture videos
Experience writing blog content
Master's degree in Geography, GIS, or related field
#LI-RC2
#LI-Onsite
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.
If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
