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Procurement Sourcing Manager

Sydney, New South Wales
Customer Support / TeleCaller
#33643
Remote / WFH
Department of Customer Service

Job Description

Department of Customer Service
Reference number
req52172
Occupation
Professional, Tender Process/Evaluation, Purchasing & Supply Logistics, Content Management
Work type
Full-Time
Location
Sydney City
Salary Information
$129,464 - $142,665+ super
Closing date
12 June 2026 at 10:00am

Procurement Sourcing Manager, Ongoing opportunity, based in Sydney, Gosford or Parramatta with hybrid working options available
The Department of Customer Service (DCS) is seeking an experienced and collaborative procurement professional to join the DCS Procurement Team as a Sourcing Manager. The successful applicant will lead high-value, complex ICT and technology sourcing activities and provide high‑quality, end‑to‑end procurement and contract management services that support agencies to deliver critical business outcomes.
This role operates in a fast‑paced environment and requires strong professional judgement, the ability to work autonomously, and a collaborative approach to working with stakeholders and specialist teams to deliver outcomes under pressure. You will be confident leading work from day one while contributing positively to a supportive and high‑performing team culture.
Benefits
Ongoing Clerk Grade 9/10 opportunity supporting large‑scale sourcing outcomes
Salary range: $129,464 - $142,665+ super, commensurate with experience
Flexible working arrangements with two days in office at either Gosford, Parramatta or Sydney (near Central Station)
State of the art offices
Wellbeing programs and resources available
Excellent career development and learning development opportunities
Discounted Gym Memberships and Employee Assistance Programs
About Us
DCS Procurement is a central, specialist function supporting the Department of Customer Service to deliver value‑for‑money, compliant and strategically aligned procurement outcomes.
The DCS Procurement team comprises three core functions: Business Partnering, Sourcing, and the Centre of Excellence. This role sits within the Sourcing team and reports to a Senior Sourcing Manager, working closely with senior stakeholders, business partners and specialist advisory teams to deliver complex sourcing outcomes across the portfolio.
Your responsibilities will include:
Lead and deliver complex, high‑value and/or high‑risk ICT sourcing activities from procurement planning through to contract establishment.
Plan and lead commercial and contractual negotiations to establish, renew or remediate supply arrangements that deliver value for money and manage risk.
Provide authoritative procurement advice and guidance to senior customers and stakeholders, including cross‑functional specialist teams, to strengthen governance, improve procurement practice and build organisational capability.
About you:
You are a trusted procurement professional with demonstrated experience leading complex sourcing activities in a regulated environment. You bring sound professional judgement, strong governance capability and the confidence to guide stakeholders through risk‑based decision‑making.
You are collaborative, delivery‑focused and resilient, and thrive in fast‑paced environments where priorities are dynamic and outcomes matter.
Some of your key attributes include:
Sound analytical and problem‑solving capability, with the ability to navigate complexity and resolve competing priorities
Proven stakeholder engagement skills, including the ability to lead senior stakeholders through complex sourcing and negotiation processes
Strong ability to interpret and apply the NSW Government Procurement Policy Framework, with a sound understanding of probity, governance and value‑for‑money principles
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