Process Trainer|| BPO||Internatinal Voice Process

MNC in BangaloreHiring For Process Trainer/ Quality AnalystInternational Voice ProcessVoice ProcessRequire Excellent communication skills.CTC UPTO +LPA based on last CTC

Process TrainerEligibility : Should have 2+ experience as an Process Trainer in International BPO(Voice)Experience in giving Training to New Hire

Design training curriculum using inputs from Operations QualityKnowledge management for the processMaintain MIS related to all training batchesKeep up to date with the product / process knowledgeAccountability for 0 – 30 days batch performanceAttend TTT conducted by clientsConduct PKT and process refreshers on the floorDesign Develop training contentCreate monthly Training Need Analysis to identify areas of knowledge gap and follow it up withappropriate refresher plans for the required populationParticipate in calibration of Trainers, QAs and Voice Coaches within the team

Also Hiring for Quality Analyst, Quality Team leader, Team leader Operations for Gurgaon

Interested candidates can mail their cv at or call at 85+5800635 Read more