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Process Associate – New Verticals & Client Coordination- job post MATRIX INFO SYSTEMS PRIVATE LI
Internet
#783337
Remote / WFH
MATRIX INFO SYSTEMS PRIVATE LIMITED
Job Description
Full job description
Job Title: Process Associate – New Verticals & Client Coordination
Department - Operations / Client Servicing
Location - Harkesh Nagar Okhla Phase - 2
Experience - 0 – 1 Year
Reporting To - Team Lead / Process Manager
Employment Type - Full-Time
Work Mode - Work from office
Working Days - Monday to saturday
Salary - 12k to 15k
About the Role
We are looking for a proactive Process Associate to manage the onboarding and day-to-day coordination of new business verticals and new clients. This role sits at the intersection of client servicing, internal team coordination, and data/reporting — ideal for someone with strong communication skills (English and Tamil) who is comfortable working across Excel/Google Sheets and multiple business applications.
Key Responsibilities
Handle onboarding and process setup for new verticals and new clients, understanding requirements and translating them into workable processes.
Act as the coordination point between the in-house team and external/client-side teams to ensure smooth information flow and task closure.
Share daily updates with clients on process status, pending items, and turnaround timelines.
Compile, consolidate, and maintain reports from multiple data sources; ensure accuracy and timely submission.
Track and manage data across Excel/Google Sheets — data entry, validation, formatting, and basic formula-based reporting.
Maintain clear, professional communication with clients — written (email/chat) and verbal (calls) — in both English and Tamil.
Flag process gaps, delays, or escalations to the reporting manager in a timely manner.
Support process documentation (SOPs, trackers, checklists) as new verticals are added.
Required Skills & Qualifications
0–1 year of experience; freshers with strong communication skills are welcome to apply.
Excellent verbal and written communication in English; working proficiency in Tamil is a priority/preferred.
Good working knowledge of MS Excel and Google Sheets (data entry, sorting/filtering, basic formulas, pivot tables a plus).
Strong coordination and follow-up skills — able to manage multiple stakeholders (internal + client) simultaneously.
Detail-oriented with the ability to manage and present data accurately.
Graduate in any discipline.
Preferred Attributes
Prior exposure to client-facing coordination or process/back-office operations.
Ability to multitask and adapt quickly when new verticals/clients are added.
A proactive, ownership-driven approach to daily reporting and follow-ups.
What We Offer
Opportunity to work directly with new client accounts and business verticals from day one.
Hands-on exposure to end-to-end process and client coordination.
Growth path into Senior Process Associate / Team Lead roles.
How To Apply
Interested candidates can share their updated resume with the HR Team.
Name: Kumkum
Email: sukritika.singh@mis-pl.com
Phone/WhatsApp: 92899 67815
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Internet reimbursement
Leave encashment
Paid sick time
Application Question(s):
1. Do you have 0–1 year of work experience (freshers with strong communication skills are welcome)?
2. Are you fluent in spoken and written English?
3. Do you have working knowledge of MS Excel and Google Sheets (data entry, formulas, basic reporting)?
4. Are you comfortable coordinating with both internal teams and external clients on a daily basis?
5. Are you able to work onsite at Harkesh Nagar, Okhla Phase 2, Delhi?
Work Location: In person
Job Title: Process Associate – New Verticals & Client Coordination
Department - Operations / Client Servicing
Location - Harkesh Nagar Okhla Phase - 2
Experience - 0 – 1 Year
Reporting To - Team Lead / Process Manager
Employment Type - Full-Time
Work Mode - Work from office
Working Days - Monday to saturday
Salary - 12k to 15k
About the Role
We are looking for a proactive Process Associate to manage the onboarding and day-to-day coordination of new business verticals and new clients. This role sits at the intersection of client servicing, internal team coordination, and data/reporting — ideal for someone with strong communication skills (English and Tamil) who is comfortable working across Excel/Google Sheets and multiple business applications.
Key Responsibilities
Handle onboarding and process setup for new verticals and new clients, understanding requirements and translating them into workable processes.
Act as the coordination point between the in-house team and external/client-side teams to ensure smooth information flow and task closure.
Share daily updates with clients on process status, pending items, and turnaround timelines.
Compile, consolidate, and maintain reports from multiple data sources; ensure accuracy and timely submission.
Track and manage data across Excel/Google Sheets — data entry, validation, formatting, and basic formula-based reporting.
Maintain clear, professional communication with clients — written (email/chat) and verbal (calls) — in both English and Tamil.
Flag process gaps, delays, or escalations to the reporting manager in a timely manner.
Support process documentation (SOPs, trackers, checklists) as new verticals are added.
Required Skills & Qualifications
0–1 year of experience; freshers with strong communication skills are welcome to apply.
Excellent verbal and written communication in English; working proficiency in Tamil is a priority/preferred.
Good working knowledge of MS Excel and Google Sheets (data entry, sorting/filtering, basic formulas, pivot tables a plus).
Strong coordination and follow-up skills — able to manage multiple stakeholders (internal + client) simultaneously.
Detail-oriented with the ability to manage and present data accurately.
Graduate in any discipline.
Preferred Attributes
Prior exposure to client-facing coordination or process/back-office operations.
Ability to multitask and adapt quickly when new verticals/clients are added.
A proactive, ownership-driven approach to daily reporting and follow-ups.
What We Offer
Opportunity to work directly with new client accounts and business verticals from day one.
Hands-on exposure to end-to-end process and client coordination.
Growth path into Senior Process Associate / Team Lead roles.
How To Apply
Interested candidates can share their updated resume with the HR Team.
Name: Kumkum
Email: sukritika.singh@mis-pl.com
Phone/WhatsApp: 92899 67815
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Internet reimbursement
Leave encashment
Paid sick time
Application Question(s):
1. Do you have 0–1 year of work experience (freshers with strong communication skills are welcome)?
2. Are you fluent in spoken and written English?
3. Do you have working knowledge of MS Excel and Google Sheets (data entry, formulas, basic reporting)?
4. Are you comfortable coordinating with both internal teams and external clients on a daily basis?
5. Are you able to work onsite at Harkesh Nagar, Okhla Phase 2, Delhi?
Work Location: In person
