Verified Job
Customer Support / TeleCaller
Principal Site Reliability Engineer
Customer Support / TeleCaller
#284840
Remote / WFH
Job Description
We're looking for a Principal Site Reliability Engineer to join our team.
Responsibilities:
• Collaborate with the engineering team on projects as the expert on reliability, performance, and efficiency.
• Automate away the process of managing capacity, safely deploy software, and mitigate system failures.
• Proactively identify and develop areas to improve monitoring/alerting, reliability, performance, and automation
• Ability to root cause / troubleshoot issues in a fast paced environment, and implement solutions to prevent them from happening again
• Participate in on call 247365 rotation to respond to alerts or outages
• Work closely to support engineering teams
• Look for areas to improve: remove bottlenecks, eliminate waste, improve performance, and reduce costs.
Requirements:
• Previous experience in an SRE or related role: DevOps, platform engineering, software engineering
• CS Degree (or related field) and/or a demonstrable, solid understanding of CS fundamentals.
• Proficient coder: strong with at least one programming language. (Python, Golang, or Java a plus)
• Deep understanding of Linux system internals / OS fundamentals.
• Experience with distributed / highly available systems architecture, theory and practice.
• Understanding of container and orchestration tools like Docker, kubernetes, mesos, etc [we run EKS]
• Experience with an infrastructure-as-code tool (terraform, cloudformation, etc) [tf preferred]
Pluses:
•. Strong sense of urgency and ownership over critical problem areas.
•. Broad understanding of the OS and of networking protocols with demonstrated ability to apply this understanding to solve real problems.
•. Strong proficiency with OS tuning and expertise at the application of debugging tools.
•. Strong ability to inspire engineering teams to up their reliability game.
LOCATION:
Remote
BENEFITS:
Flexible work environment - hybrid (if near an office) or 100% remote
Medical benefits, 401K matching
Generous paid time off
Learning Management System available through the Intranet providing free access to nearly 500 online training modules and personal development programs
Dynata offers their new colleague the opportunity to work in an open and global culture, where they welcome feedback and ideas from their colleagues. You will be working in a challenging and inspiring environment with talented colleagues from all over the world.
We have great development & growth opportunities for our employees
And much more
Dynata is one of the world's leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific.
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process
Responsibilities:
• Collaborate with the engineering team on projects as the expert on reliability, performance, and efficiency.
• Automate away the process of managing capacity, safely deploy software, and mitigate system failures.
• Proactively identify and develop areas to improve monitoring/alerting, reliability, performance, and automation
• Ability to root cause / troubleshoot issues in a fast paced environment, and implement solutions to prevent them from happening again
• Participate in on call 247365 rotation to respond to alerts or outages
• Work closely to support engineering teams
• Look for areas to improve: remove bottlenecks, eliminate waste, improve performance, and reduce costs.
Requirements:
• Previous experience in an SRE or related role: DevOps, platform engineering, software engineering
• CS Degree (or related field) and/or a demonstrable, solid understanding of CS fundamentals.
• Proficient coder: strong with at least one programming language. (Python, Golang, or Java a plus)
• Deep understanding of Linux system internals / OS fundamentals.
• Experience with distributed / highly available systems architecture, theory and practice.
• Understanding of container and orchestration tools like Docker, kubernetes, mesos, etc [we run EKS]
• Experience with an infrastructure-as-code tool (terraform, cloudformation, etc) [tf preferred]
Pluses:
•. Strong sense of urgency and ownership over critical problem areas.
•. Broad understanding of the OS and of networking protocols with demonstrated ability to apply this understanding to solve real problems.
•. Strong proficiency with OS tuning and expertise at the application of debugging tools.
•. Strong ability to inspire engineering teams to up their reliability game.
LOCATION:
Remote
BENEFITS:
Flexible work environment - hybrid (if near an office) or 100% remote
Medical benefits, 401K matching
Generous paid time off
Learning Management System available through the Intranet providing free access to nearly 500 online training modules and personal development programs
Dynata offers their new colleague the opportunity to work in an open and global culture, where they welcome feedback and ideas from their colleagues. You will be working in a challenging and inspiring environment with talented colleagues from all over the world.
We have great development & growth opportunities for our employees
And much more
Dynata is one of the world's leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific.
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process
