Verified Job
Customer Support / TeleCaller
POWER PLATFORM amp D365 CRM DEVELOPER
Customer Support / TeleCaller
#281328
Remote / WFH
Job Description
Job Description:
• Gather requirements from the client
• Proactively builds and manages relationship with client management
• Developing business cases, project plans and project documentation.
• Deliver projects/work on time, on-budget, and in a way that accomplishes client goals
• Reviews and ensures high-quality of work is delivered
• Meets deadlines and manages competing priorities under pressure
• Apply creative thinking to identify possible reporting solution alternatives
• Travel to client locations as per the project and/or client needs
Must-Have:
• 5+ years of project experience and Min 2+ years experience in Power Platform development and customizations.
• Deep understanding of D365 capabilities/Power App, architecture, and deployment of online solutions.
• Skills Driving Dynamics CRM implementations through all project phases including discovery, definition, build, test, and deployment.
• Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid to large-sized Dynamics 365 CRM projects.
• Proficiency in OOB Customizations like Business Rules, Workflows, Actions, and Security roles configurations.
Good To Have:
• Microsoft Dynamics CRM and Power Platform certifications.
• Experience in the Power Apps component framework
• Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules like Sales, Service, Marketing and Field Service.
• Experience in leveraging Microsoft Power Platform capabilities for MS Dynamics CRM using PowerApps, Power Automate and Power BI. • Proficiency in use of C# - CRM SDK, Web APIs, Batch Jobs, Azure functions, JavaScript, SQL, SSRS, SSIS, Plugins, 3rd party APIs, and Custom Workflows with Dynamics CRM.
Desired Candidate Skills:
• Excellent interpersonal and leadership skills.
• Superior understanding of current applications and trends in IT.
• Experience in client communication
• Proficient in communication.
• Mentoring skills of junior resources.
• Excellent foundational consulting skills including critical thinking and analysis, verbal and written communications, executive presence, facilitation and presentation skills, business analysis
• Ability to conduct business user workshops, design reviews, executive presentations, and
• lead other senior stakeholder/sponsor meetings
• Experience in delivering end-to-end reports
• Must be able to travel to client locations if needed
• Is detail-oriented and deliverables focused
Educational Qualifications
• B. Tech/M. Tech/ BCA/MCA or Any other similar field
Experience
• Gather requirements from the client
• Proactively builds and manages relationship with client management
• Developing business cases, project plans and project documentation.
• Deliver projects/work on time, on-budget, and in a way that accomplishes client goals
• Reviews and ensures high-quality of work is delivered
• Meets deadlines and manages competing priorities under pressure
• Apply creative thinking to identify possible reporting solution alternatives
• Travel to client locations as per the project and/or client needs
Must-Have:
• 5+ years of project experience and Min 2+ years experience in Power Platform development and customizations.
• Deep understanding of D365 capabilities/Power App, architecture, and deployment of online solutions.
• Skills Driving Dynamics CRM implementations through all project phases including discovery, definition, build, test, and deployment.
• Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid to large-sized Dynamics 365 CRM projects.
• Proficiency in OOB Customizations like Business Rules, Workflows, Actions, and Security roles configurations.
Good To Have:
• Microsoft Dynamics CRM and Power Platform certifications.
• Experience in the Power Apps component framework
• Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules like Sales, Service, Marketing and Field Service.
• Experience in leveraging Microsoft Power Platform capabilities for MS Dynamics CRM using PowerApps, Power Automate and Power BI. • Proficiency in use of C# - CRM SDK, Web APIs, Batch Jobs, Azure functions, JavaScript, SQL, SSRS, SSIS, Plugins, 3rd party APIs, and Custom Workflows with Dynamics CRM.
Desired Candidate Skills:
• Excellent interpersonal and leadership skills.
• Superior understanding of current applications and trends in IT.
• Experience in client communication
• Proficient in communication.
• Mentoring skills of junior resources.
• Excellent foundational consulting skills including critical thinking and analysis, verbal and written communications, executive presence, facilitation and presentation skills, business analysis
• Ability to conduct business user workshops, design reviews, executive presentations, and
• lead other senior stakeholder/sponsor meetings
• Experience in delivering end-to-end reports
• Must be able to travel to client locations if needed
• Is detail-oriented and deliverables focused
Educational Qualifications
• B. Tech/M. Tech/ BCA/MCA or Any other similar field
Experience
