Portfolio Analyst - Claims

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Royal Automobile Club of WA








As we progress on our journey towards being a truly member centred organisation, we are seeking a Portfolio Analyst to join RAC.

Advance your analytics and insight generation experience
Local West Perth office with the ability to work from home
Join a market leading West Australian organisation
With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.”


Using advanced analytics techniques your key objective will be to generate useful member insights to guide and shape the products, services and way we deliver value to our members. Reporting to the Claims Analyst Manager you’ll be joining a close-knit team supporting our high performing Claims team at RAC Insurance. You will be accountable for extracting, transforming and analysing data to provide insights on the Claims portfolio, across all our Insurance product lines and assist in ensuring financial objectives are met.


This position is a permanent, full-time opportunity based in our West Perth office.


What’s the role?

Communicating insights through data visualisation and storytelling, to enable stakeholder decision-making
Ensure integrity and accuracy of Claims data tables with the ability to identify and troubleshoot data issues
Assisting with monthly reporting and budgeting for Claims
Analyse and report on business performance and trends, sourcing relevant data including but not limited to operational, financial, member experience and external data sources
Contribute expertise and advice in the planning and delivery of projects aligned to the strategy
Extract, transform and validate data using platforms and tools such as Databricks

What are we looking for in you?

Tertiary qualifications in Data Science, Statistics, Commerce, Finance or any other related field
Experience in a similar data/portfolio/financial analyst role
A passion for insights and numbers with strong commercial acumen
Strong communication skills and capacity to engage with stakeholders across the business
Ability to be creative in problem solving and to think laterally
An eye for detail in analysing processes, performance metrics, and regulatory obligations to support claims services operational reporting
Data visualisation tool experience (e.g. Power BI) is desirable
Demonstrated experience with Databricks, Python and SQL is desirable
Data modelling and other data science techniques is an advantage
Experience analysing data with large language models is an advantage

What can we offer you?

A workplace culture where our people feel valued, respected and empowered
Training and professional development in an environment fostering a growth mindset
Hybrid working – supporting you to balance your home and work life
Be part of a purpose led organisation that gives back to the WA community
Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
Opportunities for community engagement and corporate volunteering

We are looking for an enthusiastic individual who will thrive in a culture of continuous improvement and wants to grow their career in data and portfolio analytics. For you to be considered, please upload your cover letter and resume showcasing what you can bring to the team.

Applications Close: Sunday 5th April 2026

Please note: We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.

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