Verified Job
Customer Support / TeleCaller
Pooraka Leading Hand
Customer Support / TeleCaller
#688911
Remote / WFH
Job Description
Progress your career! Become a Leading Hand at DHL Supply Chain Australia
DHL is the world's leading contract logistics provider, dedicated to delivering innovative and customised transport and supply chain solutions across a variety of industry sectors. We pride ourselves on our commitment to safety, people, excellence, and sustainability, leveraging our global reach alongside local industry expertise.
We are looking for an experienced Leading Hand, or Storeperson to step up into a Leading Hand role. Your duties will include:
Leading a team to ensure objectives are communicated, and KPI’s achieved on a daily basis
Ensure operational performance across functions including inbound, outbound, picking/packing, and inventory
Customer interaction including maintaining good working relationships and responding to all enquiries in a timely manner
Maintaining stock integrity in warehouse including adhering to DHL policies and procedures
Following safe work practices and work instructions
Assist with identifying training needs and opportunities to develop the team
Please note DHL Internal applications close on 30/03/2023
DHL Supply Chain Australia is a Great Place to Work
What We Offer:
Safety-first culture
World-class training programs to expand your skillset and drive your career forward
Uniforms & safety boots provided
Eligible employees can purchase DHL Group shares at a discounted rate
Potential to earn monthly KPI bonuses to reward your contributions to our success
Opportunities for upskilling and licensing
Rewarding employee engagement opportunities such as site events, volunteer work, competitions, and recognition programs such as Service Awards, Employee of the Month and Employee of the Year
Impressive staff discounts with many of our customers and access to Perkbox which provides discounts with various retailers and services
To be successful in this role, you will have:
Proven operational experience working in a high volume 3PL warehouse environment
Forklift Licence e.g. High Reach, Counterbalance and/or Double Deep (highly desirable)
Proven customer facing experience with the ability to deliver superior customer service
Ability to communicate effectively with various stakeholders
Demonstrated leadership skills
WMS experience – including exposure to the various functions
Proficient Microsoft Office skills including Excel
The career possibilities at DHL are endless. If you are ready to take on this exciting challenge and contribute to our success while building your career within a global organization, we encourage you to apply now!
Please be aware that DHL Group will never ask for payment for interviews, certifications, or any part of the hiring process.
DHL is the world's leading contract logistics provider, dedicated to delivering innovative and customised transport and supply chain solutions across a variety of industry sectors. We pride ourselves on our commitment to safety, people, excellence, and sustainability, leveraging our global reach alongside local industry expertise.
We are looking for an experienced Leading Hand, or Storeperson to step up into a Leading Hand role. Your duties will include:
Leading a team to ensure objectives are communicated, and KPI’s achieved on a daily basis
Ensure operational performance across functions including inbound, outbound, picking/packing, and inventory
Customer interaction including maintaining good working relationships and responding to all enquiries in a timely manner
Maintaining stock integrity in warehouse including adhering to DHL policies and procedures
Following safe work practices and work instructions
Assist with identifying training needs and opportunities to develop the team
Please note DHL Internal applications close on 30/03/2023
DHL Supply Chain Australia is a Great Place to Work
What We Offer:
Safety-first culture
World-class training programs to expand your skillset and drive your career forward
Uniforms & safety boots provided
Eligible employees can purchase DHL Group shares at a discounted rate
Potential to earn monthly KPI bonuses to reward your contributions to our success
Opportunities for upskilling and licensing
Rewarding employee engagement opportunities such as site events, volunteer work, competitions, and recognition programs such as Service Awards, Employee of the Month and Employee of the Year
Impressive staff discounts with many of our customers and access to Perkbox which provides discounts with various retailers and services
To be successful in this role, you will have:
Proven operational experience working in a high volume 3PL warehouse environment
Forklift Licence e.g. High Reach, Counterbalance and/or Double Deep (highly desirable)
Proven customer facing experience with the ability to deliver superior customer service
Ability to communicate effectively with various stakeholders
Demonstrated leadership skills
WMS experience – including exposure to the various functions
Proficient Microsoft Office skills including Excel
The career possibilities at DHL are endless. If you are ready to take on this exciting challenge and contribute to our success while building your career within a global organization, we encourage you to apply now!
Please be aware that DHL Group will never ask for payment for interviews, certifications, or any part of the hiring process.
