Verified Job
Customer Support / TeleCaller
POLICY OFFICER EMPLOYEE RELATIONS
Customer Support / TeleCaller
#690790
Remote / WFH
Job Description
Adelaide, SA, Australia
People & Culture
Administration, Business and Management
Workplace Relations
Full time
Opening on: Mar 13 2026
Position Description
Full time fixed term role until 29 March 2027
ASO5 salary range $85,790 - $95,413 p.a. + super
Based at Light Square campus / Kaurna Country
The Opportunity
The primary purpose of the Policy Officer, Employee Relations is to plan, coordinate and undertake a range of duties relating to the development, implementation and continuous improvement of TAFE SA’s employee relations policy and procedure framework, that aligns with legislative, industrial and organisational requirements.
What We’re Looking For
Demonstrated experience in planning, coordinating and undertaking a range of duties relating to the development, review and implementation of complex employee relations or HR policies and procedures in a large or multifaceted organisation, including the ability to interpret and apply employment legislation, industrial instruments and government directives.
Demonstrated experience in providing expert advice and consultancy services on employee relations policy issues to executives, managers and HR practitioners, including the capacity to support negotiations on matters of significance and to balance risk, compliance and operational imperatives.
Demonstrated analytical, conceptual and critical thinking skills, with an ability to identify systemic issues or gaps in policy frameworks, develop innovative solutions, and contribute to the development of new techniques, tools or methodologies to improve organisational performance and compliance.
What You Need to Know
A valid Working with Children Check (WWCC) issued by the South Australian Department of Human Services is required before employment.
Please refer to the Role Description for all Special Conditions.
Why TAFE SA?
TAFE SA, proud winner of Training Provider of the Year in 2021, 2022 & 2024 SA State Awards and winner of the Large Training Provider of the Year 2024 National Training Awards, delivers high quality education and skills training across South Australia. Join an innovative team shaping job-ready students and creating life-changing opportunities. More than a job, make real impact! GO GET IT!
Perks & Benefits
Life at TAFE SA comes with perks you’ll love:
Generous leave entitlements including Recreation, Sick, Long Service, Retention, Paid Parental, Family & Domestic Violence, Special and Cultural leave that supports cultural diversity and First Nations
Purchase Annual Leave
Salary Sacrifice / Salary Packaging options
Employee Assistance Program (EAP)
Health & Wellbeing Program
Flexible work arrangements that support work-life balance conditions
Inclusive, diverse and collaborative culture
Career development and progression
Ongoing professional development opportunities
Ready to Shape the Future?
All applications must be submitted online.
For enquiries, please contact Michelle Ford – Manager, Employee Relations via email at michelle.ford2@tafesa.edu.au
Inclusion and Flexibility Statement
Be you, be valued, be included. At TAFE SA, we celebrate diversity and encourage all applicants, including First Nations peoples, Culturally and Linguistically Diverse (CALD) communities, LGBTIQA+ individuals, people with disability, and neurodiverse talent. Need support applying? Let us know!
Empower. Impact. Reconcile. Discover our Innovate Reconciliation Action Plan
Want to know more about TAFE SA? Follow Us On:
LinkedIn: TAFE SA LinkedIn
Facebook: TAFE SA Facebook
Instagram: TAFE SA Instagram
YouTube: TAFE SA YouTube
Website: TAFE SA Website
Applications closing on: Mar 29 2026
People & Culture
Administration, Business and Management
Workplace Relations
Full time
Opening on: Mar 13 2026
Position Description
Full time fixed term role until 29 March 2027
ASO5 salary range $85,790 - $95,413 p.a. + super
Based at Light Square campus / Kaurna Country
The Opportunity
The primary purpose of the Policy Officer, Employee Relations is to plan, coordinate and undertake a range of duties relating to the development, implementation and continuous improvement of TAFE SA’s employee relations policy and procedure framework, that aligns with legislative, industrial and organisational requirements.
What We’re Looking For
Demonstrated experience in planning, coordinating and undertaking a range of duties relating to the development, review and implementation of complex employee relations or HR policies and procedures in a large or multifaceted organisation, including the ability to interpret and apply employment legislation, industrial instruments and government directives.
Demonstrated experience in providing expert advice and consultancy services on employee relations policy issues to executives, managers and HR practitioners, including the capacity to support negotiations on matters of significance and to balance risk, compliance and operational imperatives.
Demonstrated analytical, conceptual and critical thinking skills, with an ability to identify systemic issues or gaps in policy frameworks, develop innovative solutions, and contribute to the development of new techniques, tools or methodologies to improve organisational performance and compliance.
What You Need to Know
A valid Working with Children Check (WWCC) issued by the South Australian Department of Human Services is required before employment.
Please refer to the Role Description for all Special Conditions.
Why TAFE SA?
TAFE SA, proud winner of Training Provider of the Year in 2021, 2022 & 2024 SA State Awards and winner of the Large Training Provider of the Year 2024 National Training Awards, delivers high quality education and skills training across South Australia. Join an innovative team shaping job-ready students and creating life-changing opportunities. More than a job, make real impact! GO GET IT!
Perks & Benefits
Life at TAFE SA comes with perks you’ll love:
Generous leave entitlements including Recreation, Sick, Long Service, Retention, Paid Parental, Family & Domestic Violence, Special and Cultural leave that supports cultural diversity and First Nations
Purchase Annual Leave
Salary Sacrifice / Salary Packaging options
Employee Assistance Program (EAP)
Health & Wellbeing Program
Flexible work arrangements that support work-life balance conditions
Inclusive, diverse and collaborative culture
Career development and progression
Ongoing professional development opportunities
Ready to Shape the Future?
All applications must be submitted online.
For enquiries, please contact Michelle Ford – Manager, Employee Relations via email at michelle.ford2@tafesa.edu.au
Inclusion and Flexibility Statement
Be you, be valued, be included. At TAFE SA, we celebrate diversity and encourage all applicants, including First Nations peoples, Culturally and Linguistically Diverse (CALD) communities, LGBTIQA+ individuals, people with disability, and neurodiverse talent. Need support applying? Let us know!
Empower. Impact. Reconcile. Discover our Innovate Reconciliation Action Plan
Want to know more about TAFE SA? Follow Us On:
LinkedIn: TAFE SA LinkedIn
Facebook: TAFE SA Facebook
Instagram: TAFE SA Instagram
YouTube: TAFE SA YouTube
Website: TAFE SA Website
Applications closing on: Mar 29 2026
