Plumbing Dispatcher |Charlotte| NC| Indian Trail| NC|

Job highlights
Identified by Google from the original job post
Qualifications
Qualifications: Proven experience as a dispatcher, preferably in the plumbing or related industry
Strong organizational and multitasking abilities
Excellent communication and customer service skills
Ability to work under pressure and handle emergency situations calmly
Proficiency in using dispatch software and other relevant tools
Knowledge of plumbing services and terminology is required
Benefits
Benefits: Competitive salary based on experience ($18.00 - $25.00 per hour)
Health and dental insurance
Paid time off and holidays
Opportunities for professional development and career growth
Job Type: Full-time Expected Hours: 40 per week Schedule: 8-hour shift Monday to Friday Join our team and help us continue to provide exceptional plumbing services to our valued clients!
Responsibilities
Join our dynamic team at Skilled Trades Services and play a key role in coordinating our clients skilled plumbers' schedules and ensuring exceptional customer service
Position: Plumbing Dispatcher Responsibilities: Schedule and dispatch plumbers to various job sites based on priority and location
Communicate with customers to confirm service appointments and provide updates
Monitor job progress and adjust schedules as needed
Maintain accurate records of service calls, customer interactions, and job details
Ensure plumbers have the necessary tools and materials for each job
Handle emergency service requests promptly and efficiently
Assist in resolving customer complaints and issues
Collaborate with team members to improve overall service efficiency
Job description
Join Our Team as an Experienced Plumbing Dispatcher! Are you an experienced Plumbing Dispatcher looking for a new opportunity? Join our dynamic team at Skilled Trades Services and play a key role in coordinating our clients skilled plumbers' schedules and ensuring exceptional customer service.

Position: Plumbing Dispatcher Responsibilities: Schedule and dispatch plumbers to various job sites based on priority and location. Communicate with customers to confirm service appointments and provide updates. Monitor job progress and adjust schedules as needed.

Maintain accurate records of service calls, customer interactions, and job details. Ensure plumbers have the necessary tools and materials for each job. Handle emergency service requests promptly and efficiently.

Assist in resolving customer complaints and issues. Collaborate with team members to improve overall service efficiency. Qualifications: Proven experience as a dispatcher, preferably in the plumbing or related industry.

Strong organizational and multitasking abilities. Excellent communication and customer service skills. Ability to work under pressure and handle emergency situations calmly.

Proficiency in using dispatch software and other relevant tools. Knowledge of plumbing services and terminology is required. 2-year degree or high school diploma or equivalent; additional education or training is a plus.

Benefits: Competitive salary based on experience ($18.00 - $25.00 per hour). Health and dental insurance. Paid time off and holidays.

Opportunities for professional development and career growth. Job Type: Full-time Expected Hours: 40 per week Schedule: 8-hour shift Monday to Friday Join our team and help us continue to provide exceptional plumbing services to our valued clients! This is a full time position Read more