Job Responsibilities
Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription.
Substitution of medicines is to be consulted with the doctor
• Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill
• Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock
Customer Service
• To counsel the patients / customers on health, the reaction of medicines
• To maintain good relations with customers / doctorsTo maintain the free home delivery register and follow-up the medicines deliveries to the customers in time
• Handle all the inbound calls primarily focusing on drug information, patient counseling / education, and free home delivery orders.
Also, handle patient queries and issues...
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