Interested please call Mahek +137263337 and drop cv at quotientconsultancy@gmail.com
Personal Banker Authorizer
Responsibilities
• Supervise & Monitor Personal Banker and contract staff in terms of productivity &
other issues
• Resolution of customer queries/complaints
• Customer service to ensure walk in customers issues
• Branch Merchandising
• Review Daily Accounts Opened, report and update SS cards with account number.
• Lobby Management
• Monitoring all Dummy accounts
• Branch administration
• Generate business, cross sell and monitor cross sales of Personal Bankers
• Responsible for acquisition through direct sales to walk-in as well as referrals
from walk-in customers
• Deepening of relationship with existing customers who walk-in, through cross sell
of all products and services
• Enhancing the value of existing accounts
• Retention of existing portfolio
• Corporate salary processing
• Branch Operations and Audit Compliance
Requirements
• Education: Any Post Graduate/Professional Degree
• Minimum year(s) of working experience in the related field is required for this
position
• Team Management Skills
• Interpersonal & Influential skills
• Ability to work under pressure
• Core Competencies: Sales/Marketing skills
• Good Communication Skills
• Preferred skill(s): NCFM Certification, AMFI Certification, CAIIB, Internal