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Pentangle Tech Services | P5 Group Technical Writer – AR/VR

Adamsville, Pennsylvania
Content Writer
#788039
Remote / WFH
Pentangle Tech Services | P5 Group

Job Description

Qualifications
operator confusion or data quality feedback
Safety Protocols: Work with EHS (Environment, Health, and Safety) teams to
immersive hardware
Information Architecture: Manage the knowledge base (e.g., Confluence, internal
Wikis), ensuring version control and easy access for a distributed workforce
Multimedia Content: Create or coordinate the creation of instructional assets, including
Experience: 5+ years of experience as a Technical Writer, with at least 2 years focused
on Hardware, Manufacturing, Operations, or AR/VR technologies
Portfolio: A strong portfolio demonstrating your ability to write procedural documentation
(SOPs), hardware user guides, or troubleshooting manuals
Technical Aptitude: Demonstrated ability to quickly learn proprietary hardware and
software tools
You must be comfortable troubleshooting basic technical issues to
Visual Communication: Proficiency in capturing and editing screenshots/photos and
creating diagrams (using tools like Snagit, Photoshop, Lucidchart, or Visio) to explain
Tools: Expert-level proficiency in documentation platforms such as Confluence, Google
Workspace, or specialized CMS tools (MadCap Flare, etc.)
Adaptability: Experience working in an Agile/Scrum environment where hardware and
software specifications change rapidly
Audience Empathy: The ability to write for a non-technical audience (data collectors)
Without losing the technical nuance required by engineers
be meticulous
Proactive Communication: The confidence to chase down Subject Matter Experts
(SMEs) and extract the necessary information
Responsibilities
We are looking for an experienced Technical Writer to own the documentation ecosystem for our
Augmented Reality (AR) Data Collection operations
In this role, you will serve as the critical
bridge between our engineering/research teams and the operational workforce collecting
high-fidelity data in the field and lab environments
You will not just "write" documentation; you will design the information architecture that ensures
safety, data integrity, and operational efficiency
You will document complex hardware setup
procedures, rigorous data capture protocols, and troubleshooting guides for next-generation AR
Devices
Create Operational SOPs: Author, edit, and maintain detailed Standard Operating
Procedures (SOPs) for data collection pilots and large-scale studies
must ensure 100% protocol adherence by non-technical operators
Hardware Documentation: Produce clear, visual-heavy guides for the setup,
calibration, hygiene, and maintenance of proprietary AR headsets, sensors, and motion
capture rigs
Translate Engineering Requirements: Collaborate with Research Scientists, Hardware
Engineers, and Program Managers to distill complex technical requirements into
user-friendly instructions for the operations team
Quality Assurance & Feedback Loops: Observe data collection sessions (in-lab or via
video) to validate the effectiveness of your documentation
iterate rapidly based on
document safety guidelines for users navigating physical spaces while wearing
diagrams, flowcharts, and short video tutorials to supplement written text
document them accurately
physical actions
Job description
Job Title: Technical Writer – AR/VR Data Collection

Location: San Jose /Mountain view

Duration: Long Term

Job Description:
• We are looking for an experienced Technical Writer to own the documentation ecosystem for our
• Augmented Reality (AR) Data Collection operations. In this role, you will serve as the critical
• bridge between our engineering/research teams and the operational workforce collecting
• high-fidelity data in the field and lab environments.
• You will not just "write" documentation; you will design the information architecture that ensures
• safety, data integrity, and operational efficiency. You will document complex hardware setup
• procedures, rigorous data capture protocols, and troubleshooting guides for next-generation AR
• Devices.

Key Responsibilities
• Create Operational SOPs: Author, edit, and maintain detailed Standard Operating
• Procedures (SOPs) for data collection pilots and large-scale studies. These documents
• must ensure 100% protocol adherence by non-technical operators.
• Hardware Documentation: Produce clear, visual-heavy guides for the setup,
• calibration, hygiene, and maintenance of proprietary AR headsets, sensors, and motion
• capture rigs.
• Translate Engineering Requirements: Collaborate with Research Scientists, Hardware
• Engineers, and Program Managers to distill complex technical requirements into
• user-friendly instructions for the operations team.
• Quality Assurance & Feedback Loops: Observe data collection sessions (in-lab or via
• video) to validate the effectiveness of your documentation. iterate rapidly based on
• operator confusion or data quality feedback.
• Safety Protocols: Work with EHS (Environment, Health, and Safety) teams to
• document safety guidelines for users navigating physical spaces while wearing
• immersive hardware.
• Information Architecture: Manage the knowledge base (e.g., Confluence, internal
• Wikis), ensuring version control and easy access for a distributed workforce.
• Multimedia Content: Create or coordinate the creation of instructional assets, including
• diagrams, flowcharts, and short video tutorials to supplement written text.

Required Qualifications
• Experience: 5+ years of experience as a Technical Writer, with at least 2 years focused
• on Hardware, Manufacturing, Operations, or AR/VR technologies.
• Portfolio: A strong portfolio demonstrating your ability to write procedural documentation
• (SOPs), hardware user guides, or troubleshooting manuals. Please include samples of
• "Step-by-Step" instructions.
• Technical Aptitude: Demonstrated ability to quickly learn proprietary hardware and
• software tools. You must be comfortable troubleshooting basic technical issues to
• document them accurately.
• Visual Communication: Proficiency in capturing and editing screenshots/photos and
• creating diagrams (using tools like Snagit, Photoshop, Lucidchart, or Visio) to explain
• physical actions.
• Tools: Expert-level proficiency in documentation platforms such as Confluence, Google
• Workspace, or specialized CMS tools (MadCap Flare, etc.).
• Adaptability: Experience working in an Agile/Scrum environment where hardware and
• software specifications change rapidly.

Preferred Qualifications
• Domain Knowledge: Previous experience specifically with Augmented Reality,
• Computer Vision, or Machine Learning data pipelines.
• Video Production: Ability to film and edit short instructional videos (Premiere Pro,
• Camtasia) for training purposes.
• UX Writing: Experience writing on-device UI/UX copy or error messages for the data
• collection software.
• Training Experience: Background in instructional design or delivering training sessions
• to operational staff.

Core Competencies
• Audience Empathy: The ability to write for a non-technical audience (data collectors)
• Without losing the technical nuance required by engineers.
• Attention to Detail: In data collection, a missed step means corrupted data. You must
• be meticulous.
• Proactive Communication: The confidence to chase down Subject Matter Experts
• (SMEs) and extract the necessary information
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