If you love working with people and have thrived in a role like this before, then we want to talk to you.
Your main duties and responsibilities will include:
Provide accurate and timely implementation services to partners and clients
Client management of the implementation process and customer success
Provide product training and functionality demonstrations to clients
Monitor project progress, track deliverables, and provide regular updates to key stakeholders
Identify risks and issues that may impact the implementation success and deploy mitigation strategies
Ensure all implementation reporting and data is accurate and stored securely
We are seeking someone that is:
Self-motivated and project/task-oriented person
Positive and proactive attitude
Good level of skills around use & set up of Employment Hero Payroll
Good knowledge of payroll & payroll associated functionality
Excellent communication skills, both verbal and written
Knowledge of Modern Awards, EBAs and Fair Work pay conditions
A reasonable level of skills around training delivery using technology
Inherently demonstrate a high level of integrity and be trustworthy
Proven experience in a payroll implementations capacity or having worked in a similar role