Payment Support Role for a Leading Bank

Payment Support role For a Leading Bank: - From 10 to 20 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior Roles and Responsibilities Key Responsibilities: Manage production technical support for issues logged by user and other customer support units. Perform jobs like incident analysis / review, impact analysis of critical issues, detailed technical analysis of complex issues. Periodic review of systems and interfaces and document all these in KDB (knowledge database) Performing analysis of tickets and repeated incidents raised and work on reducing repeated tickets and incidents. Key Competencies: Team management experience in production support is must. Should have techknowledge and hands on experience. Functional knowledge of payments processing is must. Experience of 8-12 years in payments domain which should also include experience in business interaction and business stake holder management. with minimum 6 years in production support in BFSI environment. Role:_Other - Salary:_ Not Disclosed by Recruiter - Industry:_Banking - Department:_Other - Role Category:_Other - Employment Type:_Full Time, Permanent - Key Skills- Team ManagementImpact AnalysisIMPSTechnical SupportTechnical AnalysisDigital PaymentsPayment HubProduction SupportStakeholder ManagementUPIEducation - UG:_B.Sc in Any Specialization,BCA in Any Specialization,B.Tech/B.E. in Any Specialization Company Profile: SKILLVENTORY - A Leading RPO.- Recruiter Name:_Riya Dave - Contact Company:_SKILLVENTORY - Telephone:_ ++1-XXXXXXXXXX