To promote efficiency and independence in our front to back process flows by focusing on timely and accurate handling of client instruction validation, and processing of payment instructions, primarily related to areas including: . Ad-hoc Outgoing Funds Transfers . Incoming Funds Transfers . Payment Investigations To be conversant and compliant at all times with relevant statutory, head office, local directives and regulations in force. To manage all incoming Front Office issues/escalations related to day instruction handling in a timely, accurate and customer friendly manner. Your future colleagues You will work very closely with internal partners from Front Office, Market / Location Business Managers, Processing Team, Audits M&T and IT. We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm D&I ambition which is an integral part of our global cultural values