Patient Solutions Manager

Patient Solutions Manager About the job Our Team: Patient programs (PP) are designed to enhance disease management after patients are prescribed Sanofi’s product. The initiative focuses on providing patient education, financial assistance and defined patient support. The Patient Solution Manager will take on the Patient Program Lead (PPL) role overseeing the patient program in alignment organizational structure. Main mission The Patient Program Leader (PPL) is responsible and accountable for building and conducting the Patient Programs (PP). This includes but is not limited to the following: - Set up and lead the cross functional team - Monitor program performance with key local and global performance metrics - Ensure PP is captured in the Global Tracking Tool (Patient Program Tracker – PPT), updated according PP evolution, and kept up to date as per effective. - Manage Services Providers - Identify and manage deviations and risks associated with management of PPs Interactions: The PPL interacts with the cross-functional team assigned to the PP: - Country Medical - Country Marketing - Country Safey Head/Lead - Country Regulatory Manager or delegate - Local Privacy Officer - Local Procurement - Global PP Medical Expert Ad-hoc representatives from other functions as per PP needs JOB DUTIES AND RESPONSIBILITIES: 1. PP design definition and PP set-up PPL is responsible for leading a cross functional team to define, set-up and monitor a Patient Program in accordance the GOP and local laws and regulations in effect. This includes but is not limited to: - Development of documentation to describe PP design and objectives in alignment with patient needs and brand strategy - Ensure adequate materials are developed for the purpose of the program, reviewed, and approved. Ensure Website or Apps are developed, as per PP design, with the support of appropriate functions - Ensure Informed Consent(s) (IC) for