Verified Job
Customer Support / TeleCaller
Patient Services Officer
Customer Support / TeleCaller
#686953
Remote / WFH
Job Description
Job no: 932600
Work type: Full time
Location: Eyre and Western
Categories: Administration, Business and Management
Eyre and Far North Local Health Network, Port Lincoln Health Service
Position located in Port Lincoln
Salary: ASO2 $58,709 - $63,154 p.a + 12% Superannuation + Leave loading + Salary Sacrifice Benefits
Temporary Full Time until 19 February 2027
Join the Port Lincoln Health Service as a Patient Services Officer and play a key role in delivering efficient, professional patient administration. This temporary full-time position (until February 2027) offers the chance to develop your skills in patient record management, reception, and office systems while being part of a collaborative, supportive healthcare team.
What You’ll Do:
Maintain accurate patient records and contribute to an efficient patient management system.
Provide professional reception services to patients and visitors attending the health unit.
Assist in training new staff and supporting team operations across the Patient Services Department.
Participate in audits, process improvements, and workplace health and safety initiatives.
Who Are We Looking For?
Do you have proven experience managing workloads efficiently with strong organisation and prioritisation skills?
Are you confident working with diverse people and fostering professional relationships?
Do you thrive in a team environment while also being able to work independently with limited supervision?
Are you ready to work in a rotating 24-hour, 7-day roster in a dynamic hospital environment?
About EFNLHN
With its ancient outback landscapes, boutique vineyards, oyster farms and Australia’s best-kept-secret surf coast, Eyre and Far North will inspire and energise you.
The Eyre and Far North Local Health Network (EFNLHN) is responsible for the planning and delivery of hospital and health services over 337,626 square kilometres, taking in the Eyre Peninsula, western part of South Australia and north to Coober Pedy. We are one of the largest LHNs by area in Australia and communities include Ceduna, Cleve, Coober Pedy, Cowell, Cummins, Elliston, Kimba, Oodnadatta, Port Lincoln, Streaky Bay, Tumby Bay and Wudinna.
Services include acute care, medical, accident and emergency, surgery, birthing and midwifery, specialist consultancy, renal dialysis, chemotherapy, transfusions, rehabilitation, residential and community aged care, respite care, transitional care packages, Aboriginal health, mental health, allied health, community health, community nursing, palliative care, community home support packages and home modifications.
Click here to learn more about living and working in Eyre and Far North Local Health Network.
What We Offer
Make a real difference and feel like an important part of the community. Being part of Eyre & Far North means you will be supported both personally and professionally, can take advantage of education and training opportunities, will have access to flexible working hours and be part of an inter-professional approach to holistic health care.
Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year Click here more information
Wellbeing and counselling support: support for you and your family via our free Employee Assistance Program
Relocation support: relocation reimbursement of up to $15,000 may be available to people relocating for this opportunity. More information available from SA Health Careers - Relocation support.
Paid leave including leave loading
Employee recognition: supportive and collaborative work environment where your contributions are valued and recognised.
Our Commitment to Diversity and Inclusion
SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.
We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.
Applicant Information
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.
Check(s)
National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)
Immunisation Risk for this position is - Category B (indirect contact with blood or body substances)
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
For more information about the role please refer to the role description provided below. Job Ref: 932600
Enquiries
Shane LeBrun
Patient Services Team Leader
Phone: 7669 1200
E-mail: Shane.LeBrun@sa.gov.au
Application Closing Date: 3 April 2026, 11:55PM
Eligibility: Open to Everyone
Refer to the SA Health Career Website - How to apply for further information
Advertised: 20 Mar 2026 Cen. Australia Daylight Time
Applications close: 03 Apr 2026 11:55 PM Cen. Australia Daylight Time
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Work type: Full time
Location: Eyre and Western
Categories: Administration, Business and Management
Eyre and Far North Local Health Network, Port Lincoln Health Service
Position located in Port Lincoln
Salary: ASO2 $58,709 - $63,154 p.a + 12% Superannuation + Leave loading + Salary Sacrifice Benefits
Temporary Full Time until 19 February 2027
Join the Port Lincoln Health Service as a Patient Services Officer and play a key role in delivering efficient, professional patient administration. This temporary full-time position (until February 2027) offers the chance to develop your skills in patient record management, reception, and office systems while being part of a collaborative, supportive healthcare team.
What You’ll Do:
Maintain accurate patient records and contribute to an efficient patient management system.
Provide professional reception services to patients and visitors attending the health unit.
Assist in training new staff and supporting team operations across the Patient Services Department.
Participate in audits, process improvements, and workplace health and safety initiatives.
Who Are We Looking For?
Do you have proven experience managing workloads efficiently with strong organisation and prioritisation skills?
Are you confident working with diverse people and fostering professional relationships?
Do you thrive in a team environment while also being able to work independently with limited supervision?
Are you ready to work in a rotating 24-hour, 7-day roster in a dynamic hospital environment?
About EFNLHN
With its ancient outback landscapes, boutique vineyards, oyster farms and Australia’s best-kept-secret surf coast, Eyre and Far North will inspire and energise you.
The Eyre and Far North Local Health Network (EFNLHN) is responsible for the planning and delivery of hospital and health services over 337,626 square kilometres, taking in the Eyre Peninsula, western part of South Australia and north to Coober Pedy. We are one of the largest LHNs by area in Australia and communities include Ceduna, Cleve, Coober Pedy, Cowell, Cummins, Elliston, Kimba, Oodnadatta, Port Lincoln, Streaky Bay, Tumby Bay and Wudinna.
Services include acute care, medical, accident and emergency, surgery, birthing and midwifery, specialist consultancy, renal dialysis, chemotherapy, transfusions, rehabilitation, residential and community aged care, respite care, transitional care packages, Aboriginal health, mental health, allied health, community health, community nursing, palliative care, community home support packages and home modifications.
Click here to learn more about living and working in Eyre and Far North Local Health Network.
What We Offer
Make a real difference and feel like an important part of the community. Being part of Eyre & Far North means you will be supported both personally and professionally, can take advantage of education and training opportunities, will have access to flexible working hours and be part of an inter-professional approach to holistic health care.
Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year Click here more information
Wellbeing and counselling support: support for you and your family via our free Employee Assistance Program
Relocation support: relocation reimbursement of up to $15,000 may be available to people relocating for this opportunity. More information available from SA Health Careers - Relocation support.
Paid leave including leave loading
Employee recognition: supportive and collaborative work environment where your contributions are valued and recognised.
Our Commitment to Diversity and Inclusion
SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.
We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.
Applicant Information
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.
Check(s)
National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)
Immunisation Risk for this position is - Category B (indirect contact with blood or body substances)
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
For more information about the role please refer to the role description provided below. Job Ref: 932600
Enquiries
Shane LeBrun
Patient Services Team Leader
Phone: 7669 1200
E-mail: Shane.LeBrun@sa.gov.au
Application Closing Date: 3 April 2026, 11:55PM
Eligibility: Open to Everyone
Refer to the SA Health Career Website - How to apply for further information
Advertised: 20 Mar 2026 Cen. Australia Daylight Time
Applications close: 03 Apr 2026 11:55 PM Cen. Australia Daylight Time
Back to search results Apply now Refer a friend
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