Verified Job
Back Office / Data Entry
Patient Care Receptionist
Back Office / Data Entry
#591431
Remote / WFH
Job Description
Pulled from the full job description
Flexible schedule
Health insurance
Provident Fund
Full job description
Role –( Receptionist/Patient Care)
Job Title: Receptionist/Patient Care
Job Location: Mumbai (Ghatkopar/Malad /DN Nagar)
Key Responsibilities
Patient Experience & Front Desk Management
Warm Welcome: Greet every patient warmly, guide them properly, and ensure they feel comfortable and valued from the moment they arrive.
Waiting Area Management: Efficiently manage waiting areas, address basic patient queries, and strive to ensure minimal waiting times.
Positive Atmosphere: Maintain a welcoming, calm, and professional front desk environment.
Patient Scheduling and Coordination
Appointment Management: Accurately schedule and reschedule patient appointments, diligently working to avoid clashes and delays.
Inter-Departmental Coordination: Coordinate timings effectively between doctors, therapists, and patients on a daily basis to optimize flow and service delivery.
Billing, Payment Collection & Reconciliation
Accurate Billing: Generate bills promptly and accurately for services rendered.
Payment Processing: Collect payments through various methods (cash, card, UPI) and update the billing system meticulously.
Daily Reconciliation: Perform daily reconciliation of all payments received and prepare comprehensive reports for the Center Manager.
Stock and Inventory Management
Inventory Oversight: Maintain sufficient stock levels of therapy materials, oils, linens, disposables, and wellness products.
Replenishment Alerts: Proactively inform the Center Manager in a timely manner about low stock or replenishment needs to prevent shortages.
Housekeeping & Maintenance Supervision
Cleanliness Standards: Ensure therapy rooms, waiting areas, washrooms, and the entire clinic premises are maintained at a high standard of cleanliness at all times.
Basic Maintenance: Identify and assist in resolving basic maintenance issues (e.g., lights, AC, plumbing) immediately by coordinating with registered vendors.
Therapy Material Handling
Material Preparation: Ensure therapists receive the correct therapy materials (e.g., oils, potlis) daily, precisely as per individual treatment plans.
Qualifications & Skills
Previous experience in a front desk or customer service role, preferably in a healthcare or wellness setting.
Excellent communication and interpersonal skills, with a patient-first approach.
Strong organizational abilities and attention to detail.
Proficiency in scheduling software and basic computer applications.
Ability to handle multiple tasks efficiently in a fast-paced environment.
A compassionate and empathetic demeanor.
Any Graduate
Job Type: Full-time
Pay: ₹10,782.68 - ₹25,000.00 per month
Benefits:
Flexible schedule
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Weekend availability
Work Location: In person
Application Deadline: 15/06/2026
Flexible schedule
Health insurance
Provident Fund
Full job description
Role –( Receptionist/Patient Care)
Job Title: Receptionist/Patient Care
Job Location: Mumbai (Ghatkopar/Malad /DN Nagar)
Key Responsibilities
Patient Experience & Front Desk Management
Warm Welcome: Greet every patient warmly, guide them properly, and ensure they feel comfortable and valued from the moment they arrive.
Waiting Area Management: Efficiently manage waiting areas, address basic patient queries, and strive to ensure minimal waiting times.
Positive Atmosphere: Maintain a welcoming, calm, and professional front desk environment.
Patient Scheduling and Coordination
Appointment Management: Accurately schedule and reschedule patient appointments, diligently working to avoid clashes and delays.
Inter-Departmental Coordination: Coordinate timings effectively between doctors, therapists, and patients on a daily basis to optimize flow and service delivery.
Billing, Payment Collection & Reconciliation
Accurate Billing: Generate bills promptly and accurately for services rendered.
Payment Processing: Collect payments through various methods (cash, card, UPI) and update the billing system meticulously.
Daily Reconciliation: Perform daily reconciliation of all payments received and prepare comprehensive reports for the Center Manager.
Stock and Inventory Management
Inventory Oversight: Maintain sufficient stock levels of therapy materials, oils, linens, disposables, and wellness products.
Replenishment Alerts: Proactively inform the Center Manager in a timely manner about low stock or replenishment needs to prevent shortages.
Housekeeping & Maintenance Supervision
Cleanliness Standards: Ensure therapy rooms, waiting areas, washrooms, and the entire clinic premises are maintained at a high standard of cleanliness at all times.
Basic Maintenance: Identify and assist in resolving basic maintenance issues (e.g., lights, AC, plumbing) immediately by coordinating with registered vendors.
Therapy Material Handling
Material Preparation: Ensure therapists receive the correct therapy materials (e.g., oils, potlis) daily, precisely as per individual treatment plans.
Qualifications & Skills
Previous experience in a front desk or customer service role, preferably in a healthcare or wellness setting.
Excellent communication and interpersonal skills, with a patient-first approach.
Strong organizational abilities and attention to detail.
Proficiency in scheduling software and basic computer applications.
Ability to handle multiple tasks efficiently in a fast-paced environment.
A compassionate and empathetic demeanor.
Any Graduate
Job Type: Full-time
Pay: ₹10,782.68 - ₹25,000.00 per month
Benefits:
Flexible schedule
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Weekend availability
Work Location: In person
Application Deadline: 15/06/2026
