Part-time Real Estate Receptionist (Mandarin/ Cantonese Speaking)

Our Front Desk Support Staff are the first point of contact in our office, whether it is in-person, on the phone, or by email. The primary responsibility for this position is to provide support to our Agents, Clients, and Management, and to ensure that our front desk operations are functioning smoothly and efficiently.

This is an administrative support position, responsible for managing emails, uploading listings / making changes to listings, preparing offers, etc. This position also provides overflow support to the Manager of this branch, assisting with various office tasks as necessary.

Job Type: Part-time, Evenings 5:00 pm - 8:00 pm Weekends 10:00 am - 4:00 pm (minimum of 2 weekdays and 1 weekend availability required each week)

Location: Richmond Hill, ON (Highway 7 & Commerce Valley Dr W)

Duties & Responsibilities:

Answering phones via our web-based phone system
Taking and sending messages for Agents using our internal paging system (Brokerbay)
Receiving deposit cheques and preparing deposit receipts
Managing emails and responding to agent requests
Helping Agents with tasks such as typing, drafting letters and other documents
Preparing offer documents using Webforms/TransactionDesk
Brokerloading - uploading listings on TRREB
Processing price changes and other amendments on MLS listings
Organizing listing paperwork (using TransactionDesk)
Other duties as assigned
Skills & Qualifications:

Superior customer service skills, including excellent telephone manner
Ability to multi-task and handle multiple requests simultaneously
Strong ability to remain patient and calm when under pressure
Excellent organization & time management skills
Working knowledge of MS Office (Word and Excel), Gmail, GoogleDocs
Comfortable working with technology and learning new programs and platforms
Ability to work both independently and as part of a team
Benefits:

On-site parking
Cooperative and supportive office environment
Opportunity to work with an established and reputable company
We are committed to providing an inclusive and barrier free experience to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation during the recruitment process, please indicate this in your email.

Job Types: Part-time, Permanent

Pay: $17.60-$18.50 per hour

Application question(s):

What languages do you speak?
Experience:

real estate: 1 year (preferred)
receptionist: 1 year (preferred)
Work Location: In person