Verified Job
Customer Support / TeleCaller
Paralegal Manager
Customer Support / TeleCaller
#679733
Remote / WFH
Job Description
Full job description
Paralegal Manager
Lead the team behind the team.
Great legal work doesn’t happen by accident — it happens because skilled professionals are organized, supported, and empowered to perform at their best.
We’re looking for a Paralegal Manager who thrives at the intersection of leadership, operations, and legal excellence. Someone who can coach people, streamline processes, and keep cases moving forward with precision and calm. If you’re the kind of person who loves building high-performing teams, solving workflow puzzles, and making a law firm run smarter (not just harder), this role is for you.
Responsibilities of Our Paralegal Manager
Team Leadership
Lead, mentor, and develop a team of talented paralegals and legal support staff
Onboard, train, and evaluate team members
Foster accountability, collaboration, and professional growth
Provide coaching and implement performance improvement plans when needed
Workflow & Operations
Assign work and balance caseloads across practice groups
Ensure deadlines are met, and quality remains high
Create and refine processes that improve efficiency and consistency
Partner with attorneys to anticipate staffing and support needs
Track productivity and identify opportunities to work smarter
Legal Support Excellence
Oversee drafting, filings, discovery, and case management support
Ensure compliance with court rules and procedures
Step in on complex matters, trials, or high-priority projects
Maintain standards that reflect the firm’s commitment to quality and client service
Strategy & Administration
Manage schedules, coverage, and resource planning
Recommend tools, technology, and training that elevate performance
Collaborate with firm leadership on department strategy and growth
Preferred/Required Qualifications of Our Paralegal Manager
Bachelor’s degree or Paralegal Certificate
5+ years of paralegal experience
2+ years of team leadership or supervisory experience
Law firm experience strongly preferred
Exceptional organizational and communication skills
A proactive, solutions-focused mindset
Confidence in managing people, priorities, and deadlines simultaneously
Why Join Us
Work with a collaborative, professional team
Play a key leadership role with real impact
Opportunities to shape processes and drive improvement
Competitive compensation and benefits
A culture that values respect, accountability, and growth
What We Offer
Competitive compensation
Comprehensive and generous benefits package, including medical, dental, vision, short-term, and long-term disability, and life/AD&D
Matching 401 (k), up to 6% match
Collaborative and diverse work environment
Compensation based on experience.
About Nachawati Law Group
At Nachawati Law Group, we successfully fight corporate injustices for our clients by delivering passionate, persistent, professional, and trustworthy representation. Our lawyers are passionate about balancing the scales of justice for our clients. We focus on our clients’ needs and believe in being approachable, responsive, effective, and trustworthy. Building successful relationships with our clients allows us to represent them more effectively and address their needs.
Nachawati Law Group is an equal employment opportunity firm and considers all individuals regardless of race, religion, sex, national origin, age, disability, veteran status, or ****** orientation. We do not tolerate discrimination in hiring, work responsibilities, promotions, compensation, terminations, or any other employment condition.
Paralegal Manager
Lead the team behind the team.
Great legal work doesn’t happen by accident — it happens because skilled professionals are organized, supported, and empowered to perform at their best.
We’re looking for a Paralegal Manager who thrives at the intersection of leadership, operations, and legal excellence. Someone who can coach people, streamline processes, and keep cases moving forward with precision and calm. If you’re the kind of person who loves building high-performing teams, solving workflow puzzles, and making a law firm run smarter (not just harder), this role is for you.
Responsibilities of Our Paralegal Manager
Team Leadership
Lead, mentor, and develop a team of talented paralegals and legal support staff
Onboard, train, and evaluate team members
Foster accountability, collaboration, and professional growth
Provide coaching and implement performance improvement plans when needed
Workflow & Operations
Assign work and balance caseloads across practice groups
Ensure deadlines are met, and quality remains high
Create and refine processes that improve efficiency and consistency
Partner with attorneys to anticipate staffing and support needs
Track productivity and identify opportunities to work smarter
Legal Support Excellence
Oversee drafting, filings, discovery, and case management support
Ensure compliance with court rules and procedures
Step in on complex matters, trials, or high-priority projects
Maintain standards that reflect the firm’s commitment to quality and client service
Strategy & Administration
Manage schedules, coverage, and resource planning
Recommend tools, technology, and training that elevate performance
Collaborate with firm leadership on department strategy and growth
Preferred/Required Qualifications of Our Paralegal Manager
Bachelor’s degree or Paralegal Certificate
5+ years of paralegal experience
2+ years of team leadership or supervisory experience
Law firm experience strongly preferred
Exceptional organizational and communication skills
A proactive, solutions-focused mindset
Confidence in managing people, priorities, and deadlines simultaneously
Why Join Us
Work with a collaborative, professional team
Play a key leadership role with real impact
Opportunities to shape processes and drive improvement
Competitive compensation and benefits
A culture that values respect, accountability, and growth
What We Offer
Competitive compensation
Comprehensive and generous benefits package, including medical, dental, vision, short-term, and long-term disability, and life/AD&D
Matching 401 (k), up to 6% match
Collaborative and diverse work environment
Compensation based on experience.
About Nachawati Law Group
At Nachawati Law Group, we successfully fight corporate injustices for our clients by delivering passionate, persistent, professional, and trustworthy representation. Our lawyers are passionate about balancing the scales of justice for our clients. We focus on our clients’ needs and believe in being approachable, responsive, effective, and trustworthy. Building successful relationships with our clients allows us to represent them more effectively and address their needs.
Nachawati Law Group is an equal employment opportunity firm and considers all individuals regardless of race, religion, sex, national origin, age, disability, veteran status, or ****** orientation. We do not tolerate discrimination in hiring, work responsibilities, promotions, compensation, terminations, or any other employment condition.
