Paralegal (Legal Practice Support Clerk)

Full job description
Competitive Salary: $84,659 - $92,701 pa (plus superannuation and leave loading)
Ongoing Full-time

Location: Wagga Wagga

About us


Legal Aid NSW helps people with their legal problems. We can help people with most areas criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 28 offices.


About the role


Undertake high level administration and some file work on a range of family law matters including: brief preparation for counsel, briefing letters to experts, administration of subpoena and material produced, preparation and co-ordination of a range of family law documents, legal research and the provision of high-level assistance in offices across the State.


About you


You are a resilient and compassionate professional who enjoys working in challenging environments. Your exceptional communication skills allow you to translate complex legal jargon into clear, accessible language, ensuring clients feel informed and empowered. You approach every interaction with empathy and kindness, especially when supporting individuals facing difficult or vulnerable circumstances. With experience working in multidisciplinary teams, you understand the value of collaboration across legal, social, and health services to deliver holistic support and achieve meaningful outcomes for clients.


WHY YOU SHOULD JOIN LEGAL AID NSW!


We are committed to diversity and inclusion


We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.


We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities.


We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need an adjustment to participate in the recruitment process, or you’d like information about what we can do to help you, please contact our team at erecruitment@legalaid.nsw.gov.au.


Other benefits of working with us


You will have access to training, development and mentoring opportunities.

We are an accredited Flex Ready and Carers and Employers certified employer and are recognised as leaders in flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life.

The essential requirements for this role


You must:

be willing to do a Criminal Record Check

hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)

some roles may require the ability for remote travel

The Family Law Division have several roles where it is a statutory obligation for staff to hold a valid Working with Children Check. You will be required to provide your Working with Children Check details prior to commencement in any role requiring the check.


How to apply


Your application must include:


your resume (no more than 5 pages)

cover letter (no more than 2 pages). In your cover letter, please respond to the below targeted question:

Target Question 1: Please describe your experience or motivation for working with disadvantaged or vulnerable clients. Share a specific example that demonstrates your empathy, communication skills, and ability to support clients facing complex challenges.
Target Question 2: Briefly describe your experience working collaboratively with other professionals (e.g., legal practitioners and allied professional support staff). What was your role and how did you work together to benefit a vulnerable person.

You MUST submit your application online. Applications received late or by email, will NOT be accepted.


Make sure your application is complete, and you have answered all questions before you submit.


We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.


Do you need help to apply?

It’s important to properly prepare before you apply for a role. Here is some other information to help you:

If you have questions about the role, you can contact Ellie Richardson on (02) 6933 7641 or email: ellie.richardson@legalaid.nsw.gov.au
If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
The Role Description sets out the responsibilities of the role.
The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.
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