Verified Job
Retail / Counter Sales
OTC Sales Order Management
Retail / Counter Sales
#200176
Remote / WFH
Job Description
Job Title - O2C Order Management
Roles and Responsibilities:
• Candidate should have 8+ years of Order management exposure along with people management.
• Candidate should have End-to-End customer order management execution from receiving customer purchase order in Logistics to invoice received by customer
• To support & monitor order execution and reporting tasks up to final acceptance and invoice receipt by customer
• Responsible for all logistics related tasks from customer order receive at Logistics to invoice received by customer
• One primary Point of Contact (POC) for each focus region/ market for :
• Standardized process implementation
• Maintain Process quality & Accuracy
• Workload balancing within OM Team
• 1st Level escalation for Delivery Orgs and Project Teams
• To allocate support and monitor; order execution and reporting on tasks requested
• Tracks Overall Business benefits based on Transformation Plans
• Stakeholder Management including Customer and Senior Management.
Roles and Responsibilities:
• Candidate should have 8+ years of Order management exposure along with people management.
• Candidate should have End-to-End customer order management execution from receiving customer purchase order in Logistics to invoice received by customer
• To support & monitor order execution and reporting tasks up to final acceptance and invoice receipt by customer
• Responsible for all logistics related tasks from customer order receive at Logistics to invoice received by customer
• One primary Point of Contact (POC) for each focus region/ market for :
• Standardized process implementation
• Maintain Process quality & Accuracy
• Workload balancing within OM Team
• 1st Level escalation for Delivery Orgs and Project Teams
• To allocate support and monitor; order execution and reporting on tasks requested
• Tracks Overall Business benefits based on Transformation Plans
• Stakeholder Management including Customer and Senior Management.
