Optometric Technician/Receptionist/Assistant Manager
Job Description
We are seeking a dedicated and detail-oriented Optometric Assistant and Assistant Manager to join our team. The ideal candidate will play a crucial role in providing exceptional patient care and supporting the optometric practice. This position involves working closely with patients to ensure a smooth experience during their visits, assisting with various clinical tasks, and maintaining accurate medical records.
Duties
Assist optometrists during eye examinations by preparing patients and conducting preliminary tests.
Perform vision tests, including visual acuity, color vision, and depth perception assessments.
Manage patient flow and ensure timely appointments while maintaining a welcoming front desk environment.
Document patient information accurately in electronic medical records (EMR) systems
Educate patients on proper contact lens care and eyewear options, leveraging retail sales skills to promote optical products.
Maintain cleanliness and organization of the examination rooms and waiting areas.
Handle administrative tasks such as scheduling appointments, processing insurance claims, and managing patient inquiries.
Collaborate with team members to enhance patient care and streamline office operations.
Qualifications
Previous experience in a medical office or optometry setting is preferred.
Familiarity with medical terminology related to eye care is advantageous.
Proficiency in using electronic medical records systems.
Strong customer service skills with a focus on patient care and satisfaction.
Retail sales experience is beneficial for promoting optical products effectively.
Ability to work well in a team-oriented environment while managing multiple tasks efficiently.
Experience working with pediatric patients is an asset but not required.
Excellent communication skills, both verbal and written
Patient Care:
Assisting optometrists with patient examinations, including checking vision, taking medical history, and preparing patients for exams.
Pre-Testing:
Performing basic eye tests and using specialized equipment to measure vision and diagnose eye conditions. Proficient in Visual Fields, Topography OCT, Retinal imaging
Patient Communication:
Answering phone calls, scheduling appointments, and confirming appointments. Proficient in OHIP billing and Private insurance billing.
Office Management:
Maintaining a clean and organized examination room, ensuring proper equipment care, and updating patient records.
Customer Service:
Providing excellent customer service and creating a positive patient experience.
Teamwork:
Collaborating with other members of the optometric team to ensure smooth operations.
Requirements:
Education: MUST have an Ontario secondary diploma and/or a diploma or certificate in an optometric assistant program.
Experience: MUST have previous experience in Optometry and/or Ophthalmology.
Skills: Good communication skills, attention to detail, and ability to work as part of a team are essential.
How to Apply: Please email your cover letter and resume to [email protected]
Pay: $19.50-$22.00 per hour
Flexible language requirement:
French not required
Work Location: In person
