Verified Job
Healthcare
Optician Team Leader
Healthcare
#28721
Remote / WFH
Delaware Valley Community Health
Job Description
Optical Shop Team Leader (Bilingual Spanish)
Maria de los Santos Health Care Center - Philadelphia, PA
Full-Time / Monday - Friday / No weekends!
Salary: $52,000 annually
Build a Career with Purpose
At Delaware Valley Community Health (DVCH), we believe quality healthcare should be accessible to everyone. For more than 55 years, we’ve proudly served the Greater Philadelphia community with compassionate, patient-centered care.
We're seeking an experienced Bilingual Optical Supervisor to oversee daily optical operations, mentor staff, and deliver an outstanding patient experience. This is a full-time Monday–Friday position with no weekends, excellent benefits, and opportunities for long-term career growth within a stable, mission-driven healthcare organization. If you enjoy leading a team, working directly with patients, and making a meaningful impact every day, we’d love to meet you.
Why Join DVCH?
Outstanding Benefits
We offer one of the most competitive benefits packages in our field, including:
Medical, dental, and vision insurance
HSA & FSA options
401(k) with employer match and additional contributions
Employer-paid life insurance
Tuition reimbursement
Generous paid time off
Professional growth and development opportunities
Work-Life Balance
Monday–Friday schedule
No weekend clinic hours
Supportive and collaborative work environment
Stability & Growth
As a well-established and growing Federally Qualified Health Center (FQHC), DVCH offers long-term career stability and opportunities for advancement in a mission-driven organization.
About the Role
The Optical Shop Team Leader oversees the daily operations of our Optical Shop while supporting the Optometrist and Health Center Manager in delivering exceptional patient care. This role combines leadership, retail optical expertise, and patient service. You’ll help guide staff, support patients through their eyewear journey, manage inventory and vendor relationships, and ensure a welcoming, high-quality experience for every patient.
What You’ll Do
Lead, train, and support Optical Shop team members
Deliver exceptional customer service throughout the patient journey
Assist patients with frame, lens, and contact lens selections
Educate patients on eyewear and vision care options
Manage inventory, ordering, and vendor relationships
Oversee optical lab orders and workflow
Ensure accurate billing, insurance processing, and payment collection
Address patient concerns with professionalism and empathy
Collaborate with providers, staff, and leadership to maintain smooth operations
What We’re Looking For?
Required Qualifications
High school diploma or equivalent
Minimum 2 years of experience in a retail optical environment
Bilingual in Spanish and English
Experience with optical dispensing software and inventory systems
Strong communication, leadership, and customer service skills
Preferred Qualifications
Optical dispensing certification
Work Environment
Clinical and retail optical setting
Ability to stand for extended periods
Occasional lifting up to 25 lbs
Travel to our Norristown, PA location required
DVCH is an EOE/Veterans/Disabled/LGBTQ+ employer.
For more information about DVCH and our services, visit us online at www.dvch.org.
Maria de los Santos Health Care Center - Philadelphia, PA
Full-Time / Monday - Friday / No weekends!
Salary: $52,000 annually
Build a Career with Purpose
At Delaware Valley Community Health (DVCH), we believe quality healthcare should be accessible to everyone. For more than 55 years, we’ve proudly served the Greater Philadelphia community with compassionate, patient-centered care.
We're seeking an experienced Bilingual Optical Supervisor to oversee daily optical operations, mentor staff, and deliver an outstanding patient experience. This is a full-time Monday–Friday position with no weekends, excellent benefits, and opportunities for long-term career growth within a stable, mission-driven healthcare organization. If you enjoy leading a team, working directly with patients, and making a meaningful impact every day, we’d love to meet you.
Why Join DVCH?
Outstanding Benefits
We offer one of the most competitive benefits packages in our field, including:
Medical, dental, and vision insurance
HSA & FSA options
401(k) with employer match and additional contributions
Employer-paid life insurance
Tuition reimbursement
Generous paid time off
Professional growth and development opportunities
Work-Life Balance
Monday–Friday schedule
No weekend clinic hours
Supportive and collaborative work environment
Stability & Growth
As a well-established and growing Federally Qualified Health Center (FQHC), DVCH offers long-term career stability and opportunities for advancement in a mission-driven organization.
About the Role
The Optical Shop Team Leader oversees the daily operations of our Optical Shop while supporting the Optometrist and Health Center Manager in delivering exceptional patient care. This role combines leadership, retail optical expertise, and patient service. You’ll help guide staff, support patients through their eyewear journey, manage inventory and vendor relationships, and ensure a welcoming, high-quality experience for every patient.
What You’ll Do
Lead, train, and support Optical Shop team members
Deliver exceptional customer service throughout the patient journey
Assist patients with frame, lens, and contact lens selections
Educate patients on eyewear and vision care options
Manage inventory, ordering, and vendor relationships
Oversee optical lab orders and workflow
Ensure accurate billing, insurance processing, and payment collection
Address patient concerns with professionalism and empathy
Collaborate with providers, staff, and leadership to maintain smooth operations
What We’re Looking For?
Required Qualifications
High school diploma or equivalent
Minimum 2 years of experience in a retail optical environment
Bilingual in Spanish and English
Experience with optical dispensing software and inventory systems
Strong communication, leadership, and customer service skills
Preferred Qualifications
Optical dispensing certification
Work Environment
Clinical and retail optical setting
Ability to stand for extended periods
Occasional lifting up to 25 lbs
Travel to our Norristown, PA location required
DVCH is an EOE/Veterans/Disabled/LGBTQ+ employer.
For more information about DVCH and our services, visit us online at www.dvch.org.
