Verified Job
Back Office / Data Entry
Operations Support Administrator
Back Office / Data Entry
#7088
Remote / WFH
Johnson Controls 3.6 3.6 out of 5 stars Lower Hutt, Wellington Full-time Johnson
Job Description
Full job description
Operations Support Administrator – Lower Hutt
About Wormald
Wormald is New Zealand’s leading fire protection specialist, trusted to deliver end to end solutions that protect people, property, and business continuity. With a strong national footprint and decades of industry expertise, we are committed to the highest standards of safety, compliance, and customer service across everything we do.
The opportunity
We are looking for a proactive and organised Operations Support Administrator to join our team in Lower Hutt. This is a pivotal role that supports our operations team and technicians, ensuring our customers receive timely, efficient, and high quality service.
What we offer
Competitive salary package with a range of staff benefits
Supportive, inclusive team culture
Ongoing training and development to support career growth and upskilling
What you’ll be doing
Managing planned and unplanned technician scheduling and dispatch
Coordinating customer service requests from initiation through to completion
Supporting BWOF compliance requirements
Managing parts administration, billing, and assisting with collections
How you’ll succeed
Building and maintaining strong relationships with internal teams and external customers
Identifying opportunities to improve business processes, service delivery, and professionalism
Contributing to business profitability by providing accurate, timely, and insightful operational information
What we’re looking for
Proven ability to work independently with strong organisation and attention to detail
Excellent interpersonal and communication skills
An associate degree is preferred, along with industry experience in service operations and/or service scheduling
Important information
You must have the current right to work in New Zealand to be considered
Pre employment checks will apply, including reference checks, medical assessment, criminal record check, and drug & ******* testing
If this sounds like the right opportunity for you, apply now.
Operations Support Administrator – Lower Hutt
About Wormald
Wormald is New Zealand’s leading fire protection specialist, trusted to deliver end to end solutions that protect people, property, and business continuity. With a strong national footprint and decades of industry expertise, we are committed to the highest standards of safety, compliance, and customer service across everything we do.
The opportunity
We are looking for a proactive and organised Operations Support Administrator to join our team in Lower Hutt. This is a pivotal role that supports our operations team and technicians, ensuring our customers receive timely, efficient, and high quality service.
What we offer
Competitive salary package with a range of staff benefits
Supportive, inclusive team culture
Ongoing training and development to support career growth and upskilling
What you’ll be doing
Managing planned and unplanned technician scheduling and dispatch
Coordinating customer service requests from initiation through to completion
Supporting BWOF compliance requirements
Managing parts administration, billing, and assisting with collections
How you’ll succeed
Building and maintaining strong relationships with internal teams and external customers
Identifying opportunities to improve business processes, service delivery, and professionalism
Contributing to business profitability by providing accurate, timely, and insightful operational information
What we’re looking for
Proven ability to work independently with strong organisation and attention to detail
Excellent interpersonal and communication skills
An associate degree is preferred, along with industry experience in service operations and/or service scheduling
Important information
You must have the current right to work in New Zealand to be considered
Pre employment checks will apply, including reference checks, medical assessment, criminal record check, and drug & ******* testing
If this sounds like the right opportunity for you, apply now.
